Enterprise Account Executive

Primary Duties and Responsibilities:

• In consultation with sales leadership, identify potential sales opportunities to maximize revenue and growth objectives by cultivating positive relationships with key stakeholders and ensuring delivery of goods and services
• Meet with existing and potential clients at customer’s site, communicating with customers via phone, email, and teleconference, providing subject matter expertise, advising customers on suitability of products and solutions based on their technical needs, proposal preparation, pricing and contracts, developing strategic plans related to the customer and the proposed solution
• Establish new avenues to achieve increased market share and revenue growth with new enterprise sales customers (will include average order values of approximately $50,000)
• Develop trusted partner relationships with key customers to retain and grow revenues
• Champion client relationship from engagement, needs assessment, presentation, contract negotiation, order, implementation and delivery processes
• Coordinates stakeholders, including sales, product, marketing and support services in order to meet partner performance objectives
• Provide feedback from customer and key internal stakeholders including marketing, development and support services to protect and/or enhance the value proposition by ensuring stability to and opportunity for expanded partner relationships
• Proactively conduct business reviews to ensure satisfaction with products and services and continuous alignment of partner and company objectives
• Stay current with changes and developments in the assigned enterprise industry/area of focus including gathering competitive information on products and services and sharing this information with the product development, marketing, customer service and executive teams
• Continually evaluate business processes and recommend improvements
• Maintain accurate sales data and provide accurate and timely forecasting data
• When necessary, support marketing strategy and sales support

Additional Responsibilities:

• Ability to travel up to 40% of the time as needed
• Additional duties as assigned

Critical Competencies:

• Ownership and Execution - Demonstrates a sense of ownership to drive issues to closure, maximizes the use of existing processes while continuously pursuing ways to improve efficiencies, sets aggressive goals, monitors progress, and delivers results, seizes more opportunities than others
• Emotional Intelligence - Capable of recognizing the emotions of self and others, demonstrates the ability to adjust to the emotional environment, builds sustainable rapport, uses diplomacy and tact to achieve mutually beneficial outcomes
• Customer Centric - Establishes and maintains effective relationships with customers, effectively aligns strategy with customer’s business, anticipates customer needs and sets high standards for customer service

The Individual:

• Experience in the Human Capital Management, Healthcare, Financial Services and/or Telecommunications industries preferred
• Entrepreneurial and self-sufficient with the ability to multi-task, prioritize and manage time effectively working in a collaborative team or individual environment
• The ability to assimilate and manage a large quantity of diverse products and services offerings
• The ability to cross-functionally collaborate, innovate, coordinate and influence across product, content and revenue cycle stakeholders
• Ability to work in a fast-paced environment and demonstrating superior multi-tasking and time management capabilities
• Positive attitude and collaborative approach to working with others, innovative problem solver driven by the drive to deliver expected results
• Strong Communication skills, both written and verbal
• Ability to work effectively in a diverse and geographically dispersed work environment

Qualifications:

• Bachelor's Degree required
• A minimum of 5 years of experience in cultivating and managing enterprise-level sales, business development or similar experience
• Demonstrated experience forming and nurturing executive level relationships
• Demonstrated experience managing and achieving aggressive sales targets
• Sales experience in a B2B mixed media organization preferred