About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards.
The result is smarter shopping: loyal customers, increased sales, and improved products.The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.Our brand promise : closing the gap between brands and consumers.Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!We're seeking a talented and motivated content manager passionate about managing a high-performing content team and overseeing the creation of quality content that drives organic traffic and engages our target audience. As Manager, you play a pivotal role in overseeing the creation and execution of high-quality content across multiple channels to support our brand and demand campaigns. This role requires strong project management skills, meticulous attention to detail, and a passion for storytelling to drive engagement and enhance brand awareness.
Key Responsibilities:
Content Planning and Management:
o Coordinate editorial calendars across PR, social media, and demand marketing initiatives to ensure cohesive messaging and alignment.o Develop and maintain a structured content calendar for efficient planning and execution of content strategies.o Synchronize content optimization efforts with SEO strategies to enhance visibility and discoverability across digital channels.
Content Effectiveness, Optimization and Quality Assurance:
o Ensure content accuracy, clarity, and consistency through rigorous editing and proofreading.o Continuously measure content effectiveness, analyze data insights, and refine content strategies for continuous improvement.o Enhance content visibility and accessibility by optimizing for search engines (SEO) and ensuring an intuitive user experience (UX).o Monitor and analyze the performance of content initiatives, providing insights and recommendations for continuous improvement.
Team Management and Cross-functional Collaboration:
o Lead and manage a team of content specialists to ensure the timely delivery of high-quality content.o Coordinate closely with Product Marketing teams to stay updated on competitors and personas, informing content strategy adjustments.o Foster collaboration and engagement within the content creator/contributor ecosystem or community.o Provide guidance and support to content specialists, including feedback on content quality and performance.
Market Landscape:
o Stay updated on industry trends and competitor strategies to refine our content strategy continuously.o Research and implement best content management and distribution practices to optimize workflows and processes.
Necessary Skills and Experience:
Bachelor's degree in communications, English, journalism, or related field.5-7 years of proven experience in content writing or a related field and content management, preferably in a B2B environment.2-3 years of team management experience. In a matrix global organization is desired.A passion for storytelling and creating content that resonates with audiences.Exceptional writing and editing skills with a keen eye for detail and accuracy.Demonstrated creativity in developing engaging content across different platforms.Strong analytical skills to assess content performance and make data-driven decisions.Ability to work collaboratively with cross-functional teams and stakeholders.Flexibility to adapt to changing priorities and market dynamics.Familiarity with content management systems (CMS), using AI to support work, and using digital marketing tools is a plus.Excellent verbal and written communication skills to effectively convey ideas and collaborate with teams.
Please note:
Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check.
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Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities.
Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.Apply for this job
