Southeast Account Manager

Scythe RoboticsSoutheast, United StatesRemote, Onsite

Our Mission at Scythe

Humanity has lost touch with nature - we’ve traded dirt and trees for asphalt, and we rely on loud, polluting, gas-powered machines to care for our limited natural spaces.Scythe is forging a new future by building intelligent, all-electric machines that unlock a new superpower: the ability to care for the outdoors pollution-free at enormous scale. From today’s first steps in landscape maintenance to full-fledged re-terraforming in the future, Scythe is pioneering autonomous machinery that supports the ingenuity of humans, multiplying our power to nurture our planet.At Scythe, you’ll work with a team of world-class experts in everything from computer vision to mechanical engineering, pushing the limits of possibility and growing by overcoming hurdles along the way. The world needs what we’re building—come join us in making it a reality.As a Scythe Account Manager, you'll partner closely with teams across the Customer Group to drive customer usage and company revenue optimization. This is a hands-on role where you'll educate and support our customers as they adopt a transformative business critical tool into their business.

You'll be expected to know our product offering well so that you can effectively communicate and support customers, and also to surface customer feedback to the product development teams.You’ll work in concert with teammates from across the company to build a rich customer experience that meets the customers where they are while partnering with them to innovate their businesses.As part of the Customer Group, you'll be expected to have flexibility for overnight travel up to 25% of the time, and away from desk field time up to 75% of the time.

What you’ll do at Scythe

Your overarching goal will be to drive robot unit economics by increasing utilization through education and ensuring customer satisfaction.

Drive Scythe's focus on customer usage metrics, ensuring that we are setting up our customers for long-term success by spending quality time in the field with operators maximizing usage
Grow and mentor clients toward full-fleet conversions
Effectively communicate the needs of the customer to the customer and engineering leaders at Scythe
Assist in implementation efforts which include mapping, electrical audits, and educating clients
Collaborate with customers to identify unique challenges and innovate with Scythe’s technology to create custom solutions that maximize fleet performance and efficiency
Efficiently communicate to customer stakeholders the progress of their team and suggested improvements
Run monthly client meetings to gather feedback
Provide support to the Customer Service team by filling in on shifts that need to be covered
Attend industry conferences to better connect with potential clients and gain valuable industry knowledge and feedback
Coordinate, review, and confirm customer invoices before customer delivery. Chase after outstanding Accounts Receivable and work internally and externally to create a frictionless billing process.
Be flexible and willing to help with all departments when asked
Host comprehensive training programs/ sessions to empower operators and management to utilize Scythes Equipment and understand the benefits of automation.
Review clients' portfolio of properties to identify ideal sites for Scythe mower deployment, ensuring autonomy is applied where it can deliver the most impact and efficiency
Ensure both the success of our customers and the acceptance of Scythe robots by their operators, contributing to long-term growth and satisfaction.

What you’ve maybe done

Experience at an outdoor power equipment company or green industry experience
Experience in Commercial Landscaping and knowledge of it's operational details
Prior experience handling customer accounts
Demonstrated a strong capacity to lead organizational change and cultivate support for the adoption of new technologies, especially within teams transitioning from traditional methodologies to automated processes.
Maintained a proven track record of establishing and nurturing relationships with field teams, gaining their trust and understanding their roles. Effectively communicate how technology can be seamlessly integrated to improve their work experience and overall performance.

Why Scythe?

Scythe is an early-stage but well-capitalized startup. Have a huge impact alongside an awesome team of experts shipping something the world has never before seen
Competitive salary and equity compensation
Fully-sponsored medical, vision, and dental insurance, including 75% funded dependent coverage
401(k) retirement plan (non-matching today)
Headquarters near beautiful Boulder, CO. Enjoy the bounties of nature and open spaces close to home with mountain biking, hiking, skiing and more.
Satellite offices in Dallas, TX and Vero Beach, FL
Flexible paid time-off and remote work to let you do your best work where and when you want
Highly collaborative learning culture where personal freedom, growth, and responsibility are valued
An opportunity to have an incredibly positive impact on the world

Closing

Scythe is a total compensation company, which provides employees a comprehensive salary, equity, and benefit package. However, only the minimum salary amounts are listed here. Scythe carefully considers various compensation factors, including education, years of experience, competencies, and other relevant business considerations. These considerations can cause your compensation to vary along with your compensation mode preferences. The Scythe Account Manager position has an expected minimum annual cash salary of $65,000.

The actual pay may be higher depending on your skills, qualifications, and experience. Equity and benefits packages are NOT included in this estimate. Scythe is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or any other factor protected by applicable local, state or federal laws.

Life at Scythe Robotics

Thrive Here & What We ValueScythe is an early-stage but well-capitalized startup | Have a huge impact alongside an awesome team of experts shipping something the world has never before seen | Competitive salary and equity compensation | 401(k) retirement plan (non-matching today) | Fully-sponsored medical, vision, and dental insurance, including 75% funded dependent coverage | Headquarters near beautiful Boulder, CO. Enjoy the bounties of nature and open spaces close to home with mountain biking, hiking, skiing and more | Satellite offices in Austin, TX and Vero Beach, FL | Flexible paid time-off and remote work to let you do your best work where and when you want | Highly collaborative learning culture where personal freedom, growth, and responsibility are valued | An opportunity to have an incredible positive impact on the world</s> | 1. Collaborative and lowego team environment | 2. Worldclass experts in various fields | 3. Pioneering autonomous machinery that supports the ingenuity of humans | 4. Building intelligent, allelectric machines that unlock a new superpower: the ability to care for the outdoors pollution-free at enormous scale. | 5. Total compensation company providing employees with comprehensive salary, equity, and benefit package.</s> | Scythe is a total compensation company that provides employees a comprehensive salary, equity, and benefit package. | Scythe is committed to diversity in the workplace and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or any other factor protected by applicable local, state or federal laws. | Scythe offers competitive salary and equity compensation, fully-sponsored medical, vision, and dental insurance, including 75% funded dependent coverage, a 401(k) retirement plan (non-matching today), satellite offices in several other states, flexible paid time-off and remote work opportunities, and a highly collaborative learning culture where personal freedom, growth, and responsibility are valued.</s> | Headquarters near beautiful Boulder, CO. Enjoy the bounties of nature and open spaces close to home with mountain biking, hiking, skiing and more. | Satellite offices in Dallas, TX and Fort Pierce, FL</s> | Scythe is an early-stage but well-capitalized startup committed to building intelligent, all-electric machines that unlock a new superpower: the ability to care for the outdoors pollution-free at enormous scale. | Scythe values personal freedom, growth, and responsibility in its highly collaborative learning culture. | Scythe offers competitive salary and equity compensation, fully-sponsored medical, vision, and dental insurance, including 75% funded dependent coverage, 401(k) retirement plan (non-matching today), satellite offices in Dallas, TX and Vero Beach, FL, flexible paid time-off and remote work to let you do your best work where and when you want. | Scythe is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or any other factor protected by applicable local, state or federal laws.</s> | Pioneering autonomous machinery that supports the ingenuity of humans, multiplying our power to nurture our planet. | Forging a new future by building intelligent, all-electric machines that unlock a new superpower: the ability to care for the outdoors pollution-free at enormous scale. | Seeking highly motivated and self-driven Sales Specialist to help accelerate its growth trajectory. | Scythe is an early-stage but well-capitalized startup. Have a huge impact alongside an awesome team of experts shipping something the world has never before seen | Headquarters in beautiful Longmont, CO (near Boulder, CO.) Enjoy the bounties of nature and open spaces close to home with mountain biking, hiking, skiing and more | Satellite offices in Dallas, TX and Fort Pierce, FL Flexible paid time-off and remote work to let you do your best work where and when you want | Scythe is an early-stage but well-capitalized startup that provides employees a comprehensive salary, equity, and benefit package. | The company values personal freedom, growth, and responsibility in its highly collaborative learning culture. | Scythe is committed to diversity in the workplace and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or any other factor protected by applicable local, state or federal laws.</s> | Scythe is committed to building intelligent, allelectric machines that unlock a new superpower: the ability to care for the outdoors pollution-free at enormous scale. They are pioneering autonomous machinery that supports the ingenuity of humans, multiplying our power to nurture our planet. Scythe values teamwork and collaboration, problem solving and critical thinking, adaptability and flexibility, attention to detail and organization, strong communication and customer service skills. They also prioritize a total compensation package for their employees.</s> | Flexible Hybrid Work | Headquarters in Beautiful Longmont, CO (Near Boulder, CO.)</s>