Director of Marketing Operations

Level AccessCanadaRemote

Level Access is the leading digital accessibility provider, helping enterprises make their digital experiences work for everyone. To support our high rate of growth, we are seeking an experienced leader to formalize and expand the marketing operations function.

Reporting to the CMO, the Director of Marketing Operations, will play a key role in the marketing function to develop, implement and optimize systems and processes to drive growth, efficiency and scalability. In this role, you will oversee marketing program and campaign operations; demand funnel definitions, metrics, conversions and processes; data, reporting and analytics; digital and web operations; and our supporting MarTech and automation technology. You will be deeply aligned with the marketing functions, translating business outcomes and requirements to effective and efficient systems and processes.

You will work closely with Revenue Ops, Sales Ops, IT/Systems, and Finance to align and integrate marketing operations throughout the organization.The ideal candidate will be a highly-motivated self-starter, a strong communicator, have a passion for leading change and alignment, with strong attention to detail!

Responsibilities

Demand Funnel: Develop, manage, and optimize processes and analytics to increase qualified pipeline, working closely with the Demand, Growth and SDR teams to align on goals and KPIs.
Performance Reporting & Analytics: Lead marketing performance reporting, including demand funnel conversions and return on investment analysis, to provide actionable insights and guide strategic planning.
Budget & Resource Optimization: Support marketing budget allocation, monitoring and optimization, ensuring resources are used efficiently to achieve key growth objectives.
Cross-Functional Collaboration: Act as a key liaison between Marketing, Sales, SDR, Systems, and Finance teams to ensure alignment and drive integrated campaigns and programs.
Process & Change Management: Design, document, and implement efficient processes, ensuring seamless collaboration and continuous improvement across marketing and sales operations.
Technology Integration: Manage and optimize our current MarTech stack, with a focus on Salesforce and HubSpot. Lead the integration of automation systems planned for 2025 to improve scalability and reporting.

Requirements

5+ years of experience in B2B SaaS marketing ops leadership experience
Salesforce, HubSpot and 6Sense experience
Experience in supporting enterprise sales motions and ABX marketing
Ability to operate in a fast-paced environment while running multiple projects at once
Excellent proactive written and verbal communication skills

Application Process:

This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. The salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2024, Level Access. All rights reserved.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Life at Level Access

Thrive Here & What We ValueCommitment to workforce diversity | Equal Opportunity Employer</s> | Results-focused and exhibit commitment to goals | Enthusiastic contributor to a great culture | Analytical thinker with the ability to digest complex information</s> | Level Access is committed to workforce diversity. | Equal Opportunity Employer.</s> | Remote work environment | Employee development | Commitment to workforce diversity and equal opportunity employer | Competitive benefits package including bonus opportunities and unlimited vacation/FTO | Salary commensurate with experience | Role offered as a remote role in India</s> | Small team of high impact developers</s> | Competitive benefits package, including bonus opportunities and unlimited vacation/FTO.</s> | Competitive benefits package based remotely</s> | 1. Level Access helps companies design and enhance their digital systems including web sites, web applications, software, hardware, and services - so they are usable by people with disabilities. | 2. In the same way that buildings must conform to the Americans with Disabilities Act (ADA), modern web sites and applications must be accessible to people with disabilities or face legal liability. | 3. Level Access allows organizations to address these risks and provide equal access through software, training, and consulting solutions. | 4. As a company we seek to both do well financially and create a world where all users have access to digital systems. | 5. Level Access is committed to workforce diversity. Equal Opportunity Employer.</s> | Provides opportunities for professional growth | Gives back to society | Makes money doing it</s> | 1. Provides opportunities for professional growth | 2. Gives back to society | 3. Allows employees to make money while doing it</s> | We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</s> | 1. Level Access is committed to workforce diversity. | 2. Equal Opportunity Employer. | 3. Copyright 2024, Level Access. All rights reserved.</s> | Dynamic and fast-paced environment | Leading provider of IT Accessibility compliance product and services | Fast-paced entrepreneurial environment | Opportunity to work with some of the world's most innovative companies | Level Access helps companies design and enhance their IT systems - including web sites, web applications, software, hardware, and services - so they are usable by people with disabilities. | Level Access allows organizations to address these risks through software, training, and consulting solutions. This ensures that people with disabilities have equal access to, and use of, IT systems. | With over 1000 public and private sector customers, Level Access is the leader in the growing field of accessible IT solutions. | Level Access's flagship product offering, AMP (Accessibility Management Platform), is the industry’s first on-demand solution that integrates the business and technical aspects of complying with regulations such as Section 508, ADA, and WCAG.</s> | 3. Competitive benefits package, including bonus opportunities and unlimited vacation/FTO. | 4. Salary commensurate with experience.</s> | 1. Commitment to Workforce Diversity | 4. Salary commensurate with experience</s> | 2. Committed to workforce diversity | 3. Equal Opportunity Employer</s> | 1. Employee development | 2. Potential for more strategic responsibilities and high profile market assignments such as speaking and being a representative of Level Access in key industry groups.</s> | Role offered as a remote position in Mexico</s> | 1. Committed to workforce diversity | 3. Reasonable accommodation for individuals with disabilities</s>

Director of Marketing Operations

Responsibilities

Requirements

Application Process:

Life at Level Access

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