Location:
Northfield, IL - Onsite (No remote option)
Hours:
Monday/Tuesday/Thursday/Friday 9 AM - 5 PM, Wednesday 11 AM - 7 PM
Case Managers act as an advocate for their client’s health and make sure they receive the right care for their situation. The Case Manager works with healthcare professionals like Doctors and Nurses to come up with a treatment plan that best fits their client’s needs. The Case Manager also is responsible for duties assigned by the Psychiatric Services Manager.Case Managers arrange transitional plans for clients to continue receiving excellent care after being discharged from the hospital/mental health center.
Transitional plans ensure that clients continue to improve even without the constant care provided in a community mental health setting.
Essential Responsibilities and Metrics:
- Provide face-to-face mental health annual assessments when necessary
- Facilitate client referrals for additional services consistent with assessed needs physician recommendation and/or client desired outcomes
- Complete referral, transfer, and discharge paperwork in a timely manner
- Provide brief crisis intervention, stabilization services and supportive counseling to meds only clients
- Regularly consult with psychiatric providers and/or Psychiatric Services Manager on specific client related clinical issues
- Provide clients medication education print outs focused on understanding illness, symptom management and medication compliance
- Facilitate psychiatrist signatures on appropriate paperwork - under direction of psychiatric providers
- Provide clients with lab request form, medication consent form and controlled substance agreement and obtain client signatures - under direction of psychiatric providers
- Schedule, call clients in advance, and educate clients on how to initiate and participate in a telehealth visit
- Schedule clients follow up appointments
- Take client vitals during in-person appointments
- Provide back-up coverage for Psychiatric Services Scheduler and Medication Line
- Assumes leadership role either by own initiative or when asked by Psychiatric Services Manager
- Provides high-quality service and maintains 50% of direct service hours per month
- Participate in supervision with Psychiatric Services Manager
- Participate in Staff Development seminars
- Attend weekly case management and/or presentation meetings when possible
- Participate in orientations and training programs of the Center
- Other duties as assigned by Psychiatric Services Manager
Qualifications:
- Bachelor’s degree in related field
- Minimum 1 year of experience in a similar healthcare related position
- Strong verbal and written communication skills
- Computer literacy to maintain and manage case records
- High organizational skills to manage several different cases at once
IND2
