Malaysia - Field Sales Manager

Description

ABOUT US

• With the mission of “Unleashing the potential of the manufacturing industry,” CADDi is dedicated to enabling each manufacturer to leverage its strengths and build collaborative, non-hierarchical relationships within the industry. We are transforming the manufacturing supply chain from upstream to downstream, creating infrastructure to support global growth potential.

• We are looking for a passionate individual to join our team in Malaysia as a Field Sales Manager for our B2B SaaS product, “Drawer.” This role is essential in driving CADDi’s expansion, first within Malaysia and progressively across other ASEAN markets. If you share CADDi’s mission, vision, and culture, we invite you to be part of our journey.

ROLE OVERVIEW

• We are looking for an experienced Sales Manager for our B2B SaaS Product, “Drawer”. As the Field Sales Manager, you will play a crucial role in both business development and long-term strategy.
• You will be responsible for overseeing sales metrics and managing the entire sales administration process, from lead generation to closing deals.
• In collaboration with the Head of APAC, you will focus on expanding the Drawer business and building a high-performance sales team in Malaysia to ensure customer success.
• You're expected to cover the business development role in the early phase and strategy and organization planning in the long term to achieve rapid growth in the market.
• You’re required to collaborate with various professionals, therefore you need to have excellent communication skills and feel comfortable working in a team environment.

JOB RESPONSIBILITIES

• Set and execute team goals and metrics (KGI/KPI)
• Suggest and implement improvements in the inside sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly, and annual sales forecasts
• Research and discover methods to increase customer engagement
• Ensure sales, finance, and legal policies and procedures are met
• Build an open-communication environment for your team
• Produce ideas for promotional events or activities and organize them efficiently
• Monitor progress and submit performance reports
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Control budgets and allocate resources among projects
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players, and generate interest
• Maintain and expand your database of prospects
• Propose and implement strategies to scale Drawer business in ASEAN market together with head of CADDi APAC

Requirements

BASIC QUALIFICATIONS

• Proven work experience as field sales representative, especially in B2B Software sales
• Hands on experience with CRM software and MS Excel

• In-depth understanding of the sales administration process
• Excellent interpersonal and team management skills
• Strong analytical, leadership and organizational skills
• Numerical abilities and problem-solving attitude
• Analytical and creative thinking
• Exquisite communication and interpersonal skills
• Strong phone presence and experience dialing dozens of calls per day
• Excellent verbal and written communications skills
• Professional English skill

PREFERRED QUALIFICATIONS

• Experience in the manufacturing or relevant industry
• Proven sales experience in software industry
• Track record of over-achieving quota
• Ability to multi-task, prioritize, and manage time effectively
• Experience in business development, consulting, or digital transformation project
• Japanese Language is plus but not required

Benefits

• Annual paid leave: as the regulation in The Employment Act (1955)
• Sick Leave
• Personal Leave
• Maternity Leave
• Military Service Leave
• Sterilization Leave
• Training Leave
• Salary review: twice a year
• Social insurance
• Annual health check-up
• Premium health insurance
• Intensive training program (external or internal training courses, etc)
• Company awards
• Hybrid work environment to be discussed if that is the best way to maximize the productivity and performance
• Others: Win Party, Year-end-party, team building, etc