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POSITION SUMMARY:
The General Manager oversees, plans, and manages the day-to-day operations of their property. They are responsible for managing all on-site compliance activities and for the overall performance of the portfolio, which includes direct oversight of the marketing program and financial performance.
RESPONSIBILITIES:
- Developing key performance goals and managing the performance of staff.
- Creating and implementing strategies for business growth.
- Hiring new staff within a department or business unit.
- Ensuring that departments or units deliver quality offerings to clients.
- Working closely with asset managers, regional manager, and other senior staff to retain clients.
- Developing innovative solutions to meet client needs.
- Improving internal processes for better productivity.
- Overseeing large projects and interpreting performance reports.
- Managing the budget and monitoring the financial health of a location or business unit.
- Keen on strategic thinking and planning.
- Understanding of budget management and financial monitoring.
- Excellent leadership skills, including goal setting, motivating, training and mentorship.
- Exceptional interpersonal and communication skills, including writing, speaking and active listening.
- Effective conflict resolution and problem-solving skills.
- Good organization and time management.
- Comfortable in a fast-paced or high-pressure environment.
- In-depth knowledge of their industry.
Benefits:
- Generous employer contribution for Medical and Dental through United Healthcare.
- Employer Paid Vision Plans.
- Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
- 12+ paid Holidays.
- 15 days of PTO.
- 7 Sick days.
- Employer Paid Life Insurance.
- Flexible Spending Account.
- Nationwide Pet Insurance.
- Disability Insurance.
- Laser Correction Discount.
- Employee Discounts on appliances, apparel, and more.
Requirements
QUALIFICATIONS:
- Three (3) years property management experience including proven success in leading operations for large-scale luxury residential properties exceeding 500 units.
- Bachelor's degree preferred.
- Flexible, outgoing, authentic, and confident personality.
- Ability to thrive in a fast-paced environment.
- Entrepreneurial spirit.
- Promoting opportunities in the company and assisting in building the team.
- Yardi experience preferred.
- Able to effectively communicate with a range of people and personalities.
- Proficient in Microsoft Office Suite.
- Demonstrated ability to build relationships with staff members and the community.
- Ability to multi-task and meet tight deadlines.
- Takes a proactive approach to anticipating and preventing problems. When a problem occurs, define those problems, investigate obstacles, gather relevant information, decide whether solving the problem should be a group decision, generate and analyze alternate solutions and arrive at a workable solution.
- Prioritizes tasks and manages time to ensure that deadlines are met. Achieves results within established timelines. Recognizes opportunities and initiates actions to capitalize on them. Look for new and productive ways to make an impact.
OVERVIEW
Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Maryland, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 17,000 units under management. Our commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Our mission is to provide high quality housing to all regardless of income.
We accomplish this through an empathetic and innovative approach, and by leveraging our interdisciplinary platform as an investor, developer, owner, and operator. With a long-term commitment to our residents, communities, and partners, our team stands out by:
- Listening to and understanding the needs of residents, communities, partners, and stakeholders alike.
- Developing and preserving high quality, sustainable affordable housing.
- Creating a positive social and environmental impact within the properties and communities we serve.
Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.
Fairstead’s Core Values
- Empathy
- Innovation
- Entrepreneurship
- Determination
- Integrity
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://fairstead.com/privacy-policy/
