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IT Manager

ThinkMarketsTokyo Prefecture, JapanOnsite

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. 
We are seeking an experienced IT Manager to join our rapidly growing team in Japan. This role will collaborate with global technology teams and senior leadership to design and implement a world-class trading experience. The ideal candidate will thrive in a fast-paced, technology-driven environment, embracing cutting-edge solutions that set ThinkMarkets apart from competitors.

Responsibilities:  


  • Provide critical regional-specific industry expertise.
  • Oversee and optimize technology systems and infrastructure.
  • Monitor trading activities and report any abnormal behavior.
  • Collect and analyze data, suggest improvements, and discuss recommendations with other departments and senior management.
  • Ensure the availability and performance of IT services dedicated to the Japanese market, with oversight of regionally specific systems.
  • Manage relationships with IT vendors and partners to maximize service quality and value.
  • Coordinate with other departments and Japan-based staff on work-in-progress, ETAs, and system updates.
  • Collaborate with development, programming, planning, and production teams to ensure expected product and feature delivery.
  • Work closely with global technology leadership to align technology architecture and strategy, representing the needs of the Japanese market.
  • Ensure compliance with regulations and policies required for operating a financial institution in Japan.
  • Assess risks related to information assets within the system and their utilization.

Requirements:


  • Fluency in both English and Japanese.
  • Experience managing Systems Engineering, Application Development, or IT Services in the Forex, CFD, or Stocks industry.
  • Basic knowledge of Trading Platforms, Latency Optimization, FIX Protocol, and Trading Technologies.
  • Experience implementing and supporting PDCA cycles based on technical risk assessments.
  • Strong analytical and problem-solving skills to identify root causes and implement preventive measures.
  • Basic understanding of infrastructure, databases, and networking.
  • Excellent written and verbal communication skills.

Preferred Qualifications:


  • Experience in a management role.
  • Experience managing IT hardware, software, and service vendors.
  • Experience managing back-office and client-facing systems, including mobile, web, and desktop applications.
  • Background in evaluating systems for information security and cybersecurity standards.
  • Experience in managing network configurations and practical system operations.

Life at ThinkMarkets

Headquartered in the UK and Australia, ThinkMarkets (formerly ThinkForex) is a global brokerage specialising in foreign exchange (?FX'), metals and global CFD trading, as well as spread betting. Dedicated to delivering high quality execution and service to an ever growing range of traders, ThinkMarkets is established as an industry leader in identifying and developing new trading technologies, having been named ?Best Broker Australasia?? by the World Finance Awards, ?Best New Contributor?? by FXStreet and ?Best Forex Broker in Asia?? at the China Forex Expo. The firm recently launched its proprietary in-house trading platform ThinkTrader, which gives the users the ability to trade on a multi-assets platform with greater functionality and execution. ThinkMarkets are focused on helping their users, and run a number of educational and support initiatives. As well as providing 24/5 customer support, ThinkMarkets also provide a full suite of tutorial seminars, webinars and videos as part of their cornerstone ThinkMarkets University. ThinkMarkets is a trading name of TF Global Markets (UK) Ltd, fully authorised and regulated by the Financial Conduct Authority (FCA) with licence number 629628 in the UK and the Australian Securities and Investments Commission (ASIC) with AFSL number 424700 in Australia. Forex, CFDs, Spread Betting, ThinkTrader Platfrom, Metals Trading, Energy Trading, Indices, Commodoties
Thrive Here & What We Value- Innovative solutions for traders & investors- Teamwork, innovation, continuous learning- Culture of excellence with boundary pushing- Competitive remuneration- Comprehensive benefits (annual leave, health insurance)- Hybrid working option and fully covered Multisport card- Modern office environment in Infinity Tower- Fast-paced, multicultural workplace- Customer service excellence across all channels- Positive approach to change
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