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People Services Specialist

NtivaTexas, United StatesRemote, Onsite
This job is no longer open

Are you looking for limitless career opportunities? Do you have a growth mindset, and like to take initiative?

 If yes, then Ntiva is the right place for you! At Ntiva, we have a saying – “We exist to grow each other.” Our focus is helping each other, our clients and our families grow both personally and professionally. Sound like something you could get in to? Because as one of the fastest-growing Managed Services Companies in the country, we’re looking to fuel our team with powerhouse talent. With strategic locations across the U.S., and still led by our original founder Steven Freidkin, we specialize in helping organizations solve their complex IT challenges no matter where they are located. Definitely a fast-paced environment where we collectively battle escalating cyber-attacks and stay on top of fast changing technologies! Come explore one of our many opportunities! 

How you’ll make an Impact 


As the People Services Specialist, you will be responsible for people operations activities in a specialized area which may include benefits administration, onboarding, offboarding, performance management assistance. 

Summary of Location and Hours 


  • This role offers the ability to work remotely from home. However, candidates must reside in the Dallas Metro, Houston, or Shreveport areas. Occasional travel of up to 15% may be required, as requested.
  • Monday-Friday, 8am-5pm CST 

What you will be doing


  • First responder for all benefits, compensation, PTO, and other people department issues, questions, or concerns 
  • Tracks and communicates the need for ongoing check-ins and annual employee appraisal initiatives and training 
  • Conducts all new hire activities, works with key stakeholders to develop first day agenda, and onboards employee onto all company enrollment systems
  • Updates and organizes People procedures as needed
  • Ensures employee records are accurate and up to date
  • Runs reports in HRIS’s in order to support department initiatives
  • Suggests specialized area improvements as needed and works to integrate changes 
  • Works with Community Managers on morale and culture building activities
  • Works directly with Talent Acquisitions Specialists to plan for new hires 

You’ll be successful in this role if you have 


  • Minimum of one year of human resources generalist experience in a corporate setting
  • Bachelor's Degree (BA/BS) in Human Resources, Business, or relevant field 
  • Proven experience with UKG and advanced proficiency in Microsoft Excel, Word, and Outlook
  • Superior people skills; client service and people oriented
  • Strong written and verbal communications skills
  • Ability to work under pressure, while maintaining a tactful and professional demeanor
  • Highly organized and strong time management skills 

Required language skills 


  • Ability to communicate professionally, in English, both written and orally
  • Ability to write business correspondence and process procedures
  • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public 

Bonus points for


  • Professional in Human Resources (PHR) 
  • Prior experience with Monday.com

Benefits and Perks


  • Medical, Dental and Vision coverage for employee and family
  • 401k + company matched contributions 4% match on 5% contribution – Employee and Company contribute after 90 days – no vesting period!)
  • Group Term Life and Accidental Death and Dismemberment coverage (company provided)
  • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
  • Health Savings Account (HSA) Options / PPO Options
  • Paid Personal Time Off (PTO) + 2 Floating Holidays
  • Tuition Reimbursement Program
  • Employee Assistance Program
  • Generous Employee Referral Program – the more you refer the more you earn!
  • Dynamic Recognition and Rewards
  • Work with Industry-Leading Talent
  • Clear Promotion and Advancement Tracks  

The base pay range for this position is expected to be between $55,000.00 and $65,000.00 per year, plus an annual on-target bonus if applicable, not all roles are subject to bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. 

Work Authorization Criteria 


We welcome applicants who are legally authorized to work in the United States on a full-time basis. At this time, we are unable to offer sponsorship or take over sponsorship of an employment Visa. 

Workspace Requirements and Remote Work Policy 


Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval).

Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.   

Our Commitment to a Diverse Workforce 


At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. 

Application Deadline:

The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 11/22/24.   

This job is no longer open

Life at Ntiva

Ntiva is a leading IT services company that provides businesses across the U.S. with advanced technology expertise and support, including managed IT services, strategic consulting, cloud services, cyber-security and telecom solutions. Their team of world-class talent genuinely cares about the relationships they build and understands that response and precision are fundamental keys to a successful partnership. Ntiva's ultimate objective is to help clients leverage their technology investments to improve business performance.
Thrive Here & What We Value1. Dynamic Recognition and Rewards2. Work with Industry-Leading Talent3. Clear Promotion and Advancement Tracks4. Generous employee referral program5. Employee assistance program6. Commitment to Creating and Maintaining a Diverse, Inclusive, and Welcoming Work Environment for All Employees and Job Applicants7. Belief in the Importance of Fostering Creativity, Innovation, and ProblemSolving Capabilities through a Diverse Workforce8. Prohibition of Discrimination of Any Kind, Including but Not Limited to Race, Color, Religion, Gender, Gender Identity or Expression, Sexual Orientation, Marital Status, National Origin, Age, Disability, Veteran Status, or any Other Legally Protected Status and Compliance with All Applicable Laws Governing Nondiscrimination in Employment.9. Firm belief that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities10. Prohibition of discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, organ donor status, disability, veteran status, or any other legally protected status and compliance with all applicable laws governing nondiscrimination in employment.</s>
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