Work Location:
Fully Remote (Must be based in Colombia)
Work Type:
Full-Time
Work Hours: 8-hour shifts on Saturday and Sunday (exact schedule to be determined during the client interview). Availability on Fridays is a plus.
About CoreBridge Solutions
CoreBridge Solutions is at the forefront of the U.S. business services industry, specializing in legal support while also providing services in financial, medical, and marketing sectors. Operating remotely from Colombia, we partner with U.S. law firms and other businesses to enhance efficiency and achieve superior outcomes. We are seeking skilled individuals to join our team and contribute to our growth.
Job Overview
As a Spanish Bilingual Legal Intake Specialist, you will enhance our client intake operations for a prestigious U.S. law firm. This role allows you to significantly contribute to our success while enjoying career growth and flexibility. We seek a detail-oriented and highly skilled individual proficient in both Spanish and English, ideally with a certification or proven experience at the C1 level.
Key Responsibilities
- Conduct remote intake interviews, meticulously documenting in both languages.
- Screen client data for legal service eligibility.
- Facilitate bilingual client-attorney communication.
- Manage case entries and updates with case management software.
- Ensure client confidentiality and adhere to ethical standards.
- Translate documents and assist in bilingual meetings as needed.
- Analyze intake metrics for strategic service improvements.
Qualifications
- Bilingual proficiency in Spanish and English (C1 certification or equivalent professional experience).
- Experience in client-facing roles within the legal or related industries.
- Exceptional communication skills for articulating complex information.
- High proficiency in digital technology and case management systems.
- Meticulous approach to information handling and problem-solving.
Home Office Setup Requirements
- Reliable internet with a minimum of 25 Mbps speeds.
- Desktop or laptop with a recent Intel Core i5 processor or above.
- Dedicated workspace ensuring privacy and productivity.
Why Join CoreBridge Solutions?
- Be part of a company that values innovation and efficiency, where your work directly contributes to transforming industry standards.
- Work alongside passionate professionals dedicated to exceeding customer expectations and advancing technology.
Benefits
- Flexible remote work setup allowing you to work from anywhere in Colombia.
- Performance-related bonuses celebrating significant milestones.
- Commitment to a sustainable work-life balance.
Work Environment Notice
CoreBridge Solutions is dedicated to maintaining a productive, safe, and efficient work environment for all team members. To support this commitment, we use a live monitoring system during working hours. By applying for this position, you acknowledge and accept this monitoring process as part of your role. This system helps us ensure a supportive and effective work environment for everyone.
Join Our Team
If you're ready to contribute to our mission and work alongside a dynamic international team, we’d love to hear from you.
