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Operations Lead, Pathology

TempusChicago, Illinois, United StatesOnsite

Passionate about precision medicine and advancing the healthcare industry?


Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.We are looking for an Operations Lead, Pathology who will be responsible for day-to-day administrative and operational coordination of our Clinical Pathology team.

What You’ll Do


  • Work directly with the internal operations of the Pathology department to lend operational and administrative support to the internal infrastructure.
  • Effectively manage capacity and scheduling for Clinical Pathology teams to ensure consistent coverage of multiple testing pipeline functions.
  • Perform quality control functions in reporting workflows supporting incident management, resolution and reporting.
  • Support high priority oncology workflows and case management.
  • Work with cross-functional teams to support and guide robust end-to-end testing workflows.
  • Use proactive problem-solving and critical-thinking strategies to create and offer solutions to operational and administrative challenges of varying complexity.
  • Support the management of internal project work and coordinate across workflows.

Required Knowledge and Skills


  • 4 year college degree in Business Administration, Communications, Computer Science, Biological Sciences or similar, preferred
  • Minimum 2 year relevant work experience
  • Ability to communicate effectively with various internal teams via email, Slack, and live conversation
  • Ability to think fast, find answers, and respond quickly to operational problems
  • Very highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy and autonomy
  • Proven ability to learn new skills quickly and adapt to new processes smoothly
  • General office equipment and software knowledge and computer proficiency
  • Tech-savvy and comfortable learning and integrating new forms of technology
  • Excellent understanding of database principles, structures, theories and practices (e.g., Python, SQL, Looker)
  • Experience with homegrown software
  • Detailed understanding of entire MS Office Suite and G-Suite applications

Preferred Knowledge and Experience


  • Project management experience
  • Experience working directly with Pathologists or other licensed medical professionals
  • Comfortable working within an environment with a high degree of ambiguity

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Life at Tempus

Tempus helps corporate clients navigate global currency markets by combining unparalleled market insight, competitive rates of exchange and unmatched personalized service. We serve thousands of corporate clients by offering these key differentiated features:
Thrive Here & What We Value1. Collaborative Mindset: The company culture at Tempus emphasizes teamwork and collaboration, as seen through the Sales Representative's focus on cross-functional relationships to achieve work goals.2. Innovation and Technology: Tempus values innovation in genomic data usage and advanced technology implementation for improving patient care.3. Integrity and Trust: The company upholds integrity, respect, and trust as core values in all interactions with clients and colleagues.4. Commitment to Quality Care: A strong focus on delivering critical information about the right treatments at the right time for patients demonstrates a commitment to quality care.5. Salesforce Effectiveness: The company encourages sales force effectiveness, as seen through the emphasis on driving results and promoting a culture of compliance within the organization.6. Cross-functional Collaboration: Tempus fosters collaboration across various teams, including oncology and neuropsychiatry clinician-facing sales teams.7. Equal Opportunity Employer: The company is committed to providing equal opportunities for all employees regardless of their background or identity.8. Advanced Communication Skills: Tempus values strong communication skills, as demonstrated by the Sales Representative's advanced presentation and business acumen.9. Passion for Precision Medicine: A passionate commitment to advancing precision medicine in healthcare is a key aspect of the company culture at Tempus.10. Real-time Insights Delivery: The focus on delivering real-time, actionable insights to physicians highlights the importance of timely and relevant information sharing within the organization.
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