We are seeking a passionate and dedicated Diversity, Equity, and Inclusion (DEI) Partner to join our team at Mukuru. The DEI Partner will play a key role in recognizing, creating, and implementing strategies to promote diversity within the organization. This position is responsible for cultivating a supportive and inclusive work environment, driving DEI learning and professional development, and leading cultural recognition initiatives and programs. Additionally, the DEI Partner will serve as a departmental liaison, support communications, and collaborate on initiatives to ensure the operationalization and implementation of Mukuru’s DEI strategy.
The incumbent will facilitate and ensure all training-related DEI matters and statutory-linked reporting are handled efficiently, while also developing initiatives that foster inclusive environments where employees can thrive. By creating practices that embrace differences, the DEI Partner will help ensure that all employees feel valued, supported, and have a sense of belonging.
Duties and Responsibilities (include but not limited to):
- Financial PrudenceEnsure that financial prudence is applied when spending or utilizing company resources or funds for training and/or personal use.
- Material DesignDesign and develop learning material/content. Update learning material/content.
- Design, Facilitate & Evaluating Learning InterventionsPrepare, present, and facilitate learning interventions that are of a high standard and quality.Take responsibility for all assigned projects (Asana projects/PMO) and ensure success thereof.Ensure that learning interventions are continuously and constantly evaluated to identify gaps in the training provided, learning material, as well as measuring effectiveness in terms of ROI.
- ReportingCompilation of all related data, internally and externally; monthly/quarterly reports; analysis of data from basic to intermediate reporting to enhance reporting or identify gaps in data, processes, or procedures.
- Value Add - Aligned to Learning and Development as well as People StrategyService to the business needs is met and in accordance with strategic outcomes and a value add.
- Team CollaborationWork together with the immediate team and the larger Human Capital team on initiatives and any other matters in the achievement towards our People Strategy and business goals.
- Team EngagementAssisting the team with general enquiries, enhancement of job functions, and providing continuity within the team.
- Communication (Internal and External)Ensuring that Mukuru is kept up to date with internal and external communication relating to DEI B.
- DEI ManagementEnsuring the monitoring and tracking as well as measures required for legislative and other (ESG, QSM, QBR) reporting.
- DEI Strategy and FrameworkSocialize and maintain the strategy and framework with leaders and revise/revisit this in line with the business objectives.
- Implementing Plans to Promote DiversityEnsuring that plans aligned to DEI are executed accordingly.
Key Requirements
- Grade 12 or equivalent
- Bachelor's degree or Advanced Diploma in related field
- 5+ years experience directly related to diversity, equity, & inclusion in facilitator’s area of expertise, leading, developing, or coordinating projects or programs that focus on diversity and inclusion, equity, addressing employment disparities, engagement, and working with historically marginalized groups.
- Certified Diversity Professional certification or ability to obtain certification within the first six months of hire.
- 5 years+ experience within a training environment.
- 3 years+ experience in the Financial services environment (advantageous).
- 3 years experience with a proven management style that is accessible, flexible, decisive, and inclusive.
- 5 years experience using benchmarking and data metrics to drive organizational change and to drive accountability.
- 5+ years experience leading and managing multiple, complex projects at the same time.
- 2 years experience knowledgeable about terminology/well-versed in language connected to diversity, equity, and inclusion topics.
- 2 years experience with proven, progressive experience in diversity, equity, and inclusion related initiatives and programs.
- 2 years experience with broad and deep knowledge of DEI principles and best practices.
- 3+ years experience in-depth knowledge and understanding of employment equity targets and goal setting (in the RSA context).
- 3+ years experience understanding and knowledge of Diversity and Inclusion metrics.
- 3+ years experience in tracking targets and goals; collating and submitting legislative required reports for employment equity.
- Project management is essential.
- Data analytics and ability to provide predictive analytics and metrics is essential for the role.
Additional Skills
- Excellent facilitation & presentation skills
- Excellent report writing skills (numerically inclined and data-driven – balance quantitative & qualitative)
- Strong presentation and public speaking abilities
- Analytical and target driven
- Demonstration of leadership and decision-making abilities
- Ability to work under pressure
- Great influencer with tactful negotiation abilities
- Work according to set policies and procedures
- Creative and innovative
- Strong verbal, listening, written communication skills as well as computer literate
- Result/deadline oriented with good time management abilities
- Excellent inter-personal skills
- Excellent conflict management and conflict resolution skills
- Excellent data analytics skills
- Must be self-motivated
- Demonstrate commitment to excellent customer service
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
