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Sr. Account Manager

GDTCalifornia, United StatesRemote

GDT employs the most talented, tenured and certified professionals in the industry. We have always maintained a customer- first business model, which has helped transform our organization into one of the industry’s innovator, solution providers, and shared service experts.
Be the solution. Keep clients happy.  Provide intellectual value. Consistency. Be sticky.  Help your fellow GDT-ers.  Teach.  Mentor.  Lend a hand.  Grow.  Be professional, be engaged. ALWAYS.

Job Summary:


Account managers act as client advocates and work with internal departments to ensure that client needs are understood and satisfied. They assist with making additional sales/renewals, handling client complaints, collecting and analyzing data, and improving the overall customer experience.

Key Responsibilities:


·Create strategies to identify, qualify, and target prospective clients in key markets.· Provide knowledgeable product and service strategy to leverage GDT within the marketplace.·Develop proposals, deliver customer presentations, facilitate demos, and close the business.·Provide full life-cycle account management on all assigned accounts.· Cultivate relationships and become a trusted advisor to maintain and renew business opportunities.·Exceed quotas in a competitive environment and complex sales structure.

Knowledge, Skills, and Abilities:


·Excellent communication and presentation skills.· Ability to leverage existing relationships to establish new business opportunities for GDT.·Exceptionally ambitious and sales-centric with the inherent need to exceed expectations.·Aptitude to learn cutting-edge technology products and services across multiple vendors.·Ability to build client rapport, leading to long lasting relationship and referrals.·Highly polished and professional – both in demeanor and appearance.·Flexible and adaptable to changing products, trends, methods, and procedures in a highly competitive environment.

Certifications:


Technical certifications and/or sales certification from one of our primary partners including Cisco, HPE, Dell/EMC, or VMware.GDT IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Life at GDT

Founded in 1996, GDT is an award-winning, international multi-vendor IT solutions provider. GDT specializes in the consulting, designing, deploying and managing of advanced technology solutions for businesses, government and healthcare. The GDT team of expert architects and engineers maintain the highest level certifications to translate the latest ideas and technologies into innovative solutions that realize the vision of business leaders. We are aligned with top global IT Organizations: Cisco Gold Partner Dell/EMC Gold Partner F5 Networks Gold Partner Hewlett Packard Enterprise Platinum Partner VMware Premier Solution Provider Consulting We help customers achieve their goals with technology strategies. We recommend technologies to enhance business outcomes. Design Architects design best-of-breed solutions designed and validated in the GDT Solutions Lab (GSL) and staging center. Implementation Flawless execution of complex IT solutions from physical infrastructure to data center builds from the ground up Management Advanced Solutions provides managed services and automation for cloud solutions from our state-of-the-art Network Operations Center (NOC) Transformation Business transformation through technology. Data Center Facilities and hardware solutions for physical layer, storage, compute, power, cooling and security infrastructure. Security Maintain a robust security posture and stay ahead of hackers with our advanced security services. We defend customers against advanced persistent threats with our proprietary techniques Cloud Advisory, consulting, and migration services for a modern enterprise cloud and hybrid-cloud deployment Networking Enterprise solutions for IT Infrastructure, Collaboration technologies, Software-Defined Networking, WAN Optimization, and more. SmartX Edge Connected smart solutions for the edge. From physical security to asset tracking to remote site management and artificial intelligence.
Thrive Here & What We Value1. Customer-first business model2. Innovator, solution provider, shared service expertise3. Professionalism, engagement, support for fellow GDT-ers4. Intellectual value5. Talented, tenured professionals6. Equal opportunity employer7. Sticky team culture8. Teaching and mentoring
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