Position Overview
The Oracle NetSuite Administrator will be the cornerstone for ensuring the optimal performance and continual enhancement of our NetSuite environment. This role demands a proactive approach to maintaining the system, deploying customizations, and integrating solutions that support our strategic growth and operational efficiency. The ideal candidate will be a strategic partner to our business units, delivering robust technology solutions that align with our business needs while ensuring cost effectiveness.Essential Job FunctionsSystem Management and Customization
- Maintain, optimize, and upgrade the NetSuite application along with related third-party business applications.
- Develop, test, and implement customizations, custom objects, and new modules within NetSuite to meet evolving business requirements.
- Serve as the subject matter expert for managing updates, troubleshooting system issues, and ensuring seamless integration with other core business platforms.
Stakeholder Collaboration
- Provide ongoing support and training to users on NetSuite, including the creation of saved searches, reports, KPIs, dashboards, and user roles.
- Collaborate with business units to assist in data analysis, process mapping, and identifying improvement opportunities.
- Develop and maintain comprehensive documentation related to customizations, workflows, and business processes.
RequirementsProfessional Experience
- 3-5 years of hands-on experience with ERP administration, configuration, and integration, preferably within complex environments using NetSuite.
- Advanced understanding of NetSuite's functionalities, including custom records, CSV import/export, page layouts, workflows, roles, and permissions.
- Experience with NetSuite Finance, scripting, and web services.
Skills and Attributes
- Strong analytical and problem-solving abilities.
- Capable of working independently with minimal guidance and collaboratively with cross-functional teams.
- Excellent system implementation, integration, and project management skills.
- Well-organized, with an ability to prioritize tasks, meet deadlines, and manage multiple projects with a high degree of success and precision.
- Professional demeanor and the flexibility to adapt under pressure.
Additional Skills/AbilitiesIn addition to the specific qualifications and responsibilities mentioned in the job description, the role may require base-level knowledge in various technology areas typically expected in an IT role. Some of these technology requirements include:Technical Proficiency
- Expertise in NetSuite ERP configuration, customization, and troubleshooting.
- Familiarity with programming and scripting languages such as JavaScript, SQL, or SuiteScript to enhance system functionalities and user interfaces.
- Strong understanding of integration platforms and APIs to connect NetSuite with other business systems like Salesforce, SiteTracker, and other third-party applications.
Analytical Skills
- Ability to conduct comprehensive needs assessments to align technology with business strategies.
- Proficiency in developing and interpreting financial and operational reports within NetSuite, aiding in data-driven decision-making.
Communication and Interpersonal Skills
- Excellent verbal and written communication skills to effectively articulate complex technical information to non-technical stakeholders.
- Strong interpersonal skills to engage with team members and stakeholders at all levels within the organization, fostering a collaborative work environment.
Project Management
- Experience in managing projects effectively within dynamic business environments, utilizing established project management principles and techniques to ensure timely and successful project delivery ensuring adherence to timelines, budgets, and specifications.
- Operational Improvement
- Well-developed ability to identify process inefficiencies and recommend improvements, leveraging NetSuite to enhance business operations.
- Experience in implementing robust security measures and system back-ups to maintain data integrity and availability.
Adaptability and Learning
- Willingness and ability to quickly learn new technologies and business processes to stay ahead in a rapidly evolving environment.
- Capacity to adapt to new challenges and changes in business requirements with a proactive and positive approach.
Customer and Client Management
- Skills in managing internal user expectations and delivering excellent customer service to end-users.
- Experience in training end-users and developing user guides and training materials to enhance user adoption and satisfaction.
Physical Requirements
- Must be able to sit, stand, walk, stoop, kneel and reach.
- Must be able to speak, write, read and understand English.
- Must have visual acuity.
- Must be able to lift 0-25 pounds.
