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Test Center Relationship Coordinator

KryterionPhoenix, Arizona, United StatesRemote

Job Summary:
The Testing Network Recruiter is a motivated and goal-driven individual who excels in professional and persuasive communication. This role involves recruiting prospective testing centers worldwide, primarily through cold calls, and presenting Kryterion’s Testing Center business model effectively. Success in this role requires a strong ability to generate leads, think quickly, and utilize computer systems. Knowledge of the Test Center Model and Kryterion’s Policies and Procedures is a plus.Why Kryterion?At Kryterion, we take pride in our collaborative and inclusive culture.

Here’s what we value:

  • We Own It
  • We Face Challenges with Optimism
  • We Are One Team
  • We Continuously Improve
  • We Listen and Learn From Each Other
  • We Build Trust
  • We Help Our Customers Succeed

Key Responsibilities:

  • Present Kryterion’s Testing Center business model to prospective partners via phone or email, fostering positive business relationships.
  • Manage the full recruitment lifecycle for new partners, including research, cold calling, networking, presentation, negotiation, and partnership closure.
  • Process incoming leads from the Kryterion website and assess their validity.
  • Search for testing center locations based on client or candidate needs.
  • Collaborate with the KTN team on network expansion initiatives and implementation.
  • Handle administrative tasks such as pipeline reporting, recruitment updates, contact management, and test center reports.
  • Maintain existing testing center network, monitoring capacity and geographical location.
  • Meet or exceed quotas for onboarding new centers.
  • Provide weekly recruitment progress reports to the KTN Operations Manager, including contact statistics and geographical insights.
  • Conduct onboarding for new testing centers, including policy and procedural overviews.
  • Develop a pipeline of key prospective partners and manage effective outreach.
  • Support the Implementation Specialist through the “go-live” phase for new centers.
  • Oversee contract compliance and documentation for relocations and operational changes.

Education:

  • High School diploma or equivalent required.

Qualifications:

  • Minimum of 2 years’ experience in an outbound sales or recruitment role.
  • Exceptional phone etiquette and strong communication skills.
  • Proficient in online research and lead generation.
  • Experienced with Microsoft Office and Salesforce CRM.
  • Knowledge of sales pipeline management concepts and best practices.

Life at Kryterion

Kryterion, Inc. offers professional associations and businesses a flexible, affordable and easy-to-use software solution for developing and delivering exams. Our industry-leading Webassessor™ platform empowers both clients and test takers with a solution that simplifies and automates test scheduling, registration, payment, grading, reporting and item editing. More at www.KryterionOnline.com. Our solutions include: SaaS platform for item banking, exam management, candidate management, test center delivery, online proctoring, authentication, security, real-time development, psychometric services and professional services.
Thrive Here & What We Value- Business Casual Dress Code- Flexible Work Schedule (40-hour week, including weekends and holidays)- Overtime Approval by Operations Manager- U.S. Employment Authorization- Equal Opportunity Employer with a diverse environment- Teamwork and Collaboration- Taking Ownership of Responsibilities- Optimistic Challenge Management- Continuous Improvement- Valuing Feedback and Learning- Customer Success Prioritization- Comprehensive Benefits (Cigna Medical, Dental & Vision benefits, PTO, Sick Time, Floating Holidays, Parental Leave, 401K, Referral Bonus, Tuition Reimbursement)
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