Job Summary:
Under the direction of the Service Director and Real Estate Manager, Service Technician III is responsible for performing general maintenance, grounds, and housekeeping services to ensure excellent curb appeal and quality of apartment homes and responding to customer service requests. Essential Duties and Responsibilities:Maintenance Services:
- Perform preventative maintenance, repairs, inspections, and janitorial services as assigned
- Assist with maintenance of storage area and maintenance materials
- Perform refurbishing and renovation of apartments per company standards
- Walk the property daily to ensure curb appeal and quality of apartments
- Notify Real Estate Manager of any safety concerns and participate in safety meetings
- Responsible for knowledge of property-specific problems such as asbestos
- Perform other duties as required
- Assist in snow removal as required
- Maintain accurate record of all tasks completed
- Carry out maintenance aspects of the community in the Service Directors absence, including scheduling staff and vendors, ordering new supplies, and working with the Property Manager on other necessary improvements
Customer Service:
- Complete all service requests in accordance with company standards
- Available for weekend work, on-call duties, and after-hours emergency service requests, 24 hours per day, 7 days per week as scheduled
Requirements:
- High school diploma or equivalent preferred
- CFC II or Universal Certification is required
- Valid Driver’s License
- At least 3-4 years of maintenance experience
- Excellent English communication skills, both verbal and written
- Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities such as bending, kneeling, pushing
- Computer proficiency preferred
- Sufficient knowledge to thoroughly complete maintenance assessment up to the standards of a Service Technician III
FSLA STATUS: Non-exempt
