Onsite Computer Technician

Description

Magic happens when the right people and resources come together to create something greater than the sum of its parts. As North America’s largest learning catalyst, Bluum is rooted in the belief that education is the single most achievable step toward a more positive and equitable tomorrow. Our employees are driven by a single mission – to improve learning and make it more accessible. From the personalized support and services we provide to the hand-picked products we use that create exceptional learning environments, everything we touch, say, or do empowers educators to make a difference. Learn more about how we are cultivating possibility atBluum.

Position Summary

Onsite Computer Technicians are responsible for diagnosing, troubleshooting, identifying parts needed, and repairing hardware issues on customers’ laptops, Chromebooks, and desktops. Onsite Computer Technicians also analyze and re-certifying computers, ensuring personal data is cleared and all functions operate as intended by the manufacturer.

Responsibilities

• Perform computer diagnostics, test and repair including component replacement
• Inspect computers, follow test plans and analyze all functions to provide a cosmetic and functional assessment
• Prepare and configure computers according to customer requirements and work instructions provided
• Maintain high quality performance levels
• Replace internal computer components, including storage, memory, GPU, etc
• Data entry via PC and RF handheld devices
• Re-image computers with custom and default images
• Perform tasks in a high-speed, high-volume environment

Education & Skill Requirements

• 2+ yrs of proven experience working with computer hardware (e.g., repair and configuration)
• Excellent attention to detail, accuracy and organizational skills
• Ability to tear down and rebuild laptops and desktops quickly and neatly
• Ability to accurately add/remove components within a PC/Laptop/Server
• Ability to effectively communicate with teammates and supervisors
• High school diploma or equivalent preferred
• Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus
• A+ certification is a strong asset
• Strong experience with soldering