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Human Resources Administrator

ManychatSao Paulo, BrazilOnsite

WHO WE ARE 🌍


Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.With 200+ teammates across international offices in São Paulo, Austin, Barcelona, Amsterdam, and Yerevan — Manychat helps businesses across the globe improve their ROI and grow faster.

WHO WE'RE LOOKING FOR 🌟


A well-organized HR process can make a real difference in people’s lives at work.As our Human Resources Administrator, with a focus on HR documentation, you’ll ensure that each employee has a seamless experience with everything from onboarding to payroll, making them feel supported every step of the way.You’ll be at the heart of our HR operations, overseeing documentation for hiring, transfers, and terminations, managing data that supports HR processes, and ensuring compliance with Brazilian labor laws and the company’s internal standards.If you’re detail-oriented and know your ways to make HR processes seamless and effective, this role is for you!

WHAT YOU'LL DO 🚀



  • Prepare, maintain, and monitor all HR documentation, including employment contracts, onboarding orders, transfers, relocations, and terminations.
  • Keep employee personal files up to date.
  • Prepare documents related to vacations, sick leave, and other absences.

  • Ensure compliance with all Brazilian labor laws (CLT), CBA, and internal company regulations.
  • Adapt company processes in line with changes in legislation.

  • Coordinate hiring and termination processes, including document collection, contract preparation, and severance calculations.

  • Maintain time tracking records of employee working hours, including overtime, night shifts, and work on weekends and public holidays.

  • Prepare and submit mandatory reports to government authorities, such as employment reports and tax declarations, when necessary.
  • Support interactions with labor inspection and other regulatory bodies when necessary.

  • Collect and prepare data for payroll processing, including vacation days, sick leave, and other payments.
  • Ensure accurate and timely transition of payroll data.

  • Provide employee consultations on HR documents, payroll, vacations, and other employment matters.
  • Explain internal policies and procedures related to employment issues.

  • Manage employee lifecycle operating processes (eg. pre-boarding, onboarding, relocation support, employee changes, performance review, off-boarding).
    • Consistently identify and implement ways to improve the employee journey and experience by engaging with employees and bringing perspective on best practices.

    TO BE SUCCESSFUL IN THIS ROLE 💥


    You'll need:


    • Bachelor’s degree in Human Resources, Law, or a related field.
    • At least 3 years of experience in HR documentation.
    • Excellent knowledge of Brazilian labor laws (CLT) and HR documentation processes.
    • Proficiency in HRIS systems and Microsoft Office programs (Word, Excel).
    • Strong written and verbal communication skills in Portuguese and English.

    WHAT WE OFFER 🤗


    Here’s how we care about your growth, well-being, and comfort:


    • Professional development budget for relevant conference tickets, training programs, or courses.
    • Flexible benefits package to customize your own perks.
    • Generous time-off policy to balance your work and life.
    • Hybrid format to split your time between the comforts of home and WeWork spaces.

    Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.*This commitment is also reflected through our candidate experience.

    If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

    Life at Manychat

    ManyChat is a Messenger Marketing and chatbot platform founded in 2015. Our platform empowers businesses to build lasting relationships with customers through the power of conversation, improve their ROI and grow faster. We are the leading and fastest growing company in the field, and the founders of Messenger Marketing as a marketing discipline. BUILD YOUR BOT painlessly using an easy visual interface, so you don't have to ever worry about technical details involved in launching and operating your bot as part of your marketing mix. BROADCAST MESSAGES to thousands of subscribers. Every time someone starts chatting with your page on Facebook - they become a subscriber. ManyChat lets you broadcast messages to all of your subscribers at once; be it for news, content updates, valuable notifications or any other content. Remember, there is no algorithm, which means your subscribers are forever yours. SCHEDULE MESSAGES so you can sit back and relax. No everyone has the time to do daily broadcasts. Set up scheduled messages in advance and ManyChat will take care of sending your content at the right time. AUTOPOSTING from RSS, Facebook, Twitter and YouTube presents the automation you need to automatically ping your subscriber base every time you release new content. WELCOME USERS automatically by setting up beautiful welcome messages that greets every new subscriber personally. This message can contain pictures, sliders, menu options -- what you need to create the perfect way to engage your new subscriber. AUTOMATE replies to specific keywords. Make your bot more functional -- it's easy: just set up a keyword and define a reply. This can be used to create keyword menus, content catalogs or even text-based mini-games. The only limit is your imagination. TechCrunch: "Forget Apps, Now The Bots Take Over" TIME: "Messaging is evolving as the next platform..." The NY Times: "Bots are the new apps."
    Thrive Here & What We Value1. Emphasis on employee growth, wellbeing, and comfort2. Annual professional development reimbursement3. Generous timeoff policy4. Competitive medical, dental, and vision coverage5. Hybrid work format6. Commitment to diversity and inclusion7. Equal Opportunity Employer with accommodations for individual needs8. Professional development opportunities9. Flexible work format10. Comprehensive benefits package
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