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Sr Admin Support

OnfidoSingapore, SingaporeOnsite

Career Growth, Flexibility and Collaboration!


Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company:

Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe:

Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.
The Senior Administrator should provide high quality day to day operations of the Singapore office, providing a safe, clean, neat and secure working environment at all times, thereby ensuring the smooth running of the office and help to improve company procedures.


  • Serve as the point person for duties including:


  • Maintain the office condition and arrange necessary repairs


  • Mailing & Courier service pick-up/delivery

  • Manage contract and price negotiations with office vendors, service providers, corporate hotel vendors and office lease

  • Management of all space planning, moves and in house changes

  • Organize office operations and procedures

  • Liaise with facility management vendors, including cleaning, catering and security services


  • Establish an end-to end process for stationery and pantry supplies order, procurement & fulfillment

  • Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)

  • Partner with Human Resource team to plan in-house or off-site employee activities 

  • Assist in the onboarding process/general orientation for new hires

  • Coordinate with IT department on all office equipment

  • Ensure that all items are invoiced and paid on time – Accounts Receivable/Payables

  • Manage office G&A budget, ensure accurate and timely reporting

  • Provide general support to visitors

  • Annual filing of branch office taxes and entity status with corporate secretarial & regulatory agencies

  • Assist with implementation of Business Continuity Planning and ongoing training

  • Implementation and adherence to departmental policies

  • Oversee Health & Safety and Fire Safety program compliance

  • Work effectively with all departments to fulfil common goals, acting proactively to resolve requests, queries, and complaints, escalating to Manager when appropriate

Administrative Support Responsibilities (45%)



  • Back-end support to the marketing team in areas such as marketing assets management eg., demo printers/brochures/giveaways, packing, inventory and shipping out to event venues

  • Prepare & compile sales document & presentation materials as needed

  • Provide administrative support to Channel Program Manager in various reporting deliverables such as billings report and training reports  

  • Draft and manage various forms of company letters from partners and colleagues

  • Assist in organizing flight & hotel reservations as needed

  • Submit travel expense reports for senior Executives as requested

  • Manage incoming shipment with customs clearance, GST payment and onward delivery to end customer site.

Back-up:  Executive Assistant (EA) Role to the Regional Vice President, Asia Pacific/Japan (5%)


In the absence of the existing EA, to provide administrative support to the RVP, APJ in the following


  • Scheduling of appointments and managing his/her outlook calendar


  • Assist in organizing flight & hotel reservations

  • Preparing and drafting of letters and emails

Attributes of this candidate:


  • Excellent time management skills and ability to multi-task and prioritize work

  • Possess excellent problem solving skills

  • Excellent written and verbal communication skills

  • Strong organizational and planning skills in a fast-paced environment

  • A creative mind with an ability to suggest improvements

  • Keen people management and leadership skills

  • Creative, methodical, and excellent attention to detail

  • Flexible attitude, embraces change, hard-working, cost conscious and results driven

  • Mature enough to be able to discern & manage sensitive matters

  • Desire to excel and build a sustainable career

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer


For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.


If you require an accommodation, contact accessibility@entrust.com.

Recruiter:Claudia Vernon



Life at Onfido

Onfido uses machine learning to help over 1,500 companies verify the identity of their users online. Founded in 2012, we've received over $60m in funding from world-class technology investors including Salesforce and Microsoft. As a team of 180 with offices in 5 countries, we work with global customers including BBVA, Square and LendingKart. Our technology verifies the authenticity of a user's identity document and compares it with their facial biometrics. As a global innovator in the Computer Vision space, our AI learns to identity fraud as it evolves over time, enabling our clients to rapidly onboard more users while protecting themselves against fraudulent activity. Our goal is to apply cutting-edge research to build powerful, simple products that drive trust, inclusion and safety online.
Thrive Here & What We Value1. Inclusive and Diverse Community2. Collaborative Work Environment3. Action-Oriented Culture4. User/Customer Focus5. Continuous Learning Opportunities6. Mental Wellness and Flexible Working7. Life Enrichment Allowance for Services8. Open and Transparent Culture9. Generous Paid Parental Leave10. Datadriven Decision-Making11. Free Mental Health Coaching12. Expense Support for Workstation Setup Equipment13. Professional Growth Opportunities
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