Career Growth, Flexibility and Collaboration!
Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!
The Company:
Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.
We Believe:
Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.
We’re looking for a
Technical Trainer - Hybrid in Ottawa, ON
Entrust is currently looking for a Technical Trainer to join our training team. This position will be based in Ottawa, ON, and will report to the Director of Professional Services.This role will challenge the successful candidate to become an expert in the Entrustauthentication, authorization and public-key infrastructure technologies. Candidates should have a proven ability to transfer knowledge to training participants through strong communication and training skills.
We offer flexibility
We offer a diverse work environment
Futureproof your career with a job in information security
How you will make an impact:
Deliver Web and classroom-based technical training on Entrust ’s trusted identity and secure transaction products to customers, employees and partners
Design, develop and maintain the technical learning and reference materials used in training courses including Student Guides, Instructor Guides, Classroom Setup Guides, job aids and other course documentation
Design, develop and maintain self-paced training modules for delivery online
Prepare and test practical hands-on exercises to confirm participant retention of lesson content
Install and configure Entrust and third-party products to ensure the appropriate technical environment is available for participants to complete the course exercises
Serve as a subject matter expert to customers, employees and partners
Track and record participant registration, payments and course completion
Qualifications:
Basic Qualifications:
College or University Degree in the IT/Technical field, Information Systems, or a related discipline or equivalent work experience
Minimum of 2 years of experience working with training tools, systems, course generation and delivery
Minimum of 3 years as a current technical instructor/ trainer.
Previous experience delivering classroom-based training to highly technical audiences
Previous experience delivering web-based technical training through Webex or other online conferencing tools is desirable
Previous experience developing learning materials for classroom delivery, including needs assessment, is required
Experience with desktop publishing tools, including Adobe FrameMaker and Adobe Acrobat, is required
Solid knowledge on concepts related to network security
Willing and able to travel (30+%) within North America
Excellent organization skills, strong communication skills (written and spoken)
Proven ability to learn new technologies quickly
Strong troubleshooting skills
Ability to work with minimal direction
Preferred Qualifications:
Previous knowledge in areas such as digital certificates, PKI, authentication, mobile technologies, smartcards, or networking is a definite asset
Previous experience with developing testing questions
Experience with graphics tools, including CorelDRAW or Adobe Illustrator is a definite asset
Experience with Windows is required, experience with Linux/Unix would be an asset
Experience with VMWare, LDAP Directories and Microsoft Active Directory would be considered an asset
Experience with Articulate Storyline and WebEx Training or other online content creation tool is a definite asset
Experience with a Learning Management Systems (LMS) is a definite asset
Why Should You Apply?
Leader in the security industry
Friendly, supportive & knowledgeable teams
Opportunities for on-the-job training
You’ll help secure identities!
For more information, visitwww.entrust.com. Follow us onLinkedIn,Facebook,Instagram, andYouTube.Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.#LI-XT1For US roles, or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles, or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact accessibility@entrust.com.
Recruiter:Xochitl Ticas Lara
Xochitl.TicasLara@entrust.com
