What are you looking for in your next company? Rock-solid products? Enormous, well-defined sales opportunities? A collaborative, friendly culture? Smart application of an excellent tech stack? Real diversity?
If any of these matters to you, we have some great things to discuss.Hearsay Systems is hiring an experienced
DevOps (Site Reliability) Engineer
to join our engineering organization in Budapest.The Hearsay Platform is the preeminent omni-channel digital engagement center for the financial services advisor. It tethers the most effective marketing, acquisition and servicing channels into one ecosystem which enables the advisor to focus on the most important part of their job - building and servicing relationships - without the friction of switching between systems or the fear of compliance backlash.At Hearsay, we are true believers in the power of having engineers be capable of, accountable for, and enthusiastic about owning their services from development through production, delivering value in small increments that add up to a big deal.
Doing this at scale is where you come in: providing guidance, and expertise, and performing the “hands-on” projects and tasks that drive outstanding customer experience while also improving the day-to-day work of our software developers.We are serious about our work, but we are also serious about our people. Technology provides a gateway for creativity and innovation and we want you to bring your ideas and experiences to add to our team. Not sure if it's the right fit? Apply anyways! We are always looking for bright minds and creative problem solvers. It is not always about technology, but good people as well.
About Hearsay Systems
Founded in 2009, Hearsay Systems is the global leader in digital client engagement for financial services, trusted by leading financial firms including BlackRock, Charles Schwab, and New York Life. Our platform empowers over 260,000 advisors and agents to compliantly scale personalized customer engagements across social media (Facebook, LinkedIn, X, Instagram), websites, text, and voice. In August 2024, Yext (NYSE: YEXT) completed its acquisition of Hearsay Systems--combining its industry-leading digital presence management platform with Hearsay Systems’ compliant engagement solutions across social media, websites, text, and voice.
Now, brands will be empowered to manage all digital channels and touchpoints throughout the customer journey—from one single platform.With globally distributed teams in North America, Europe and Asia, we are a tight-knit, dedicated team that passionately believes in our products, people, and culture.
About the role:
- We are a global team that spans North America and locations in the EU; your communication and coordination skills are essential to success
- Collaborate with the peers on your team and with engineering leadership to help design and implement organization-wide processes and architectural standards for new services
- Evaluate, compare and recommend existing and new tooling to help optimize our processes and infrastructure
- Meet as needed with engineering teams to understand their architecture needs
- Participate in a standard on-call rotation to support our common infrastructure and tooling
- Building automated processes where appropriate, prioritizing high-use and high-risk workflows
- Participate in regular planning meetings to share recommendations and expertise with the team
About you:
- Familiar with AWS concepts, infrastructure building blocks, and how they all fit together (2 years)
- Experience with containerization and orchestration frameworks (preferred Kubernetes, Helm)
- Experience with Infrastructure as Code resources and administration (Terraform, Ansible are preferred)
- CI/CD knowledge, understanding the deployment flow from code commit to production release (preferred GitHub Actions, ArgoCD)
- Familiarity around Database Knowledge (MySQL, PostgreSQL or similar), database management tools, query optimizations
- Familiarity with AWS Lambda deployment and implementation (Serverless framework)
- At least one high level object-oriented programming experience (Python, Node.js are preferred)
- Willingness to troubleshoot and dig into tough problems
- Strong team player mentality and willingness to learn
- Fluency in English and Hungarian
What we can offer you:
- Hybrid working model
- Extra paid time off
- Stock
- Private health insurance
- In-office food & beverages - including lunch
- Mobile subscription coverage
In the case of non-EU citizens, You should have a Permanent Residence Card or Residence Card for Third-country National Family Member of EEA National, as we cannot support the visa process.
Our commitment to diversity and inclusion:
Hearsay values and welcomes diversity in all forms. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We encourage all qualified individuals to apply. If you need assistance, or a reasonable accommodation during the application and interview process, please contact us at: accommodations@hearsaycorp.com.
I hereby acknowledge that my personal data included in my application will be processed for the purpose of the recruitment process under the General Data Protection Regulation as of 25 May 2018, as amended from time to time.Apply for this job
