*** This is a one-year HYBRID contract with extensions.
TriTech Enterprise Systems, Inc. is seeking a 'Child Welfare Trainer/Content Developer' to support a HYBRID contract in Durham, NC. The candidate will assist with the training and implementation of the Child Welfare Information System (CWIS). The primary purposes of the trainer/content developer is to analyze the CWIS functionality to develop and deliver classroom facilitator-led learning solutions and eLearning courses to support system implementation.This position will work closely with the Training Lead, Business and Agile Teams, as well as the Development Team and other subject matter experts to understand requirements, to design training and develop course materials, develop and maintain Adobe FrameMaker templates and scripts, and maintain/revise training materials for instructional training of adult learners.
Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer Child Welfare programs in the CWIS.Travel expenses are reimbursed using the state’s protocol for submitting expenses after travel. The contractor will, at the direction of management, either ride with an employee driving a state vehicle or drive their personal vehicle and be reimbursed mileage after travel. Per diem is paid directly to the contractor and most hotel expenses are direct billed through the state.
Skills:
Skill
Required / Desired
Amount
of Experience
Experience in curriculum design and developing training materials for adult learnersRequired3YearsUnderstands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.Required3YearsResearch and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.Highly desired3YearsAbility to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.Required3YearsExperience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.Required3YearsExperience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)Required3YearsExperience in Learning Management System (LMS) technology such as Moodle, XML, HTMLRequired3YearsExperience in designing and delivering computer-based training instructional design, with learning program design systems.Required3YearsExperience in software that may include Adobe FrameMaker, Adobe Captivate, Camtasia, Photoshop, Adobe, Visio or other training applications.Required3YearsExperience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.Required3YearsExperience developing interactive media presentations that enhance the online educational experienceRequired3YearsExperience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.Required3YearsAbility to assist with basic application software and hardware supportHighly desiredMust have strong understanding of internet concepts and web technologyHighly desiredAbility to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.Highly desiredExperience evaluating student progress and making recommendations for continued training participation curriculum.Required3YearsExperience providing feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.Required3YearsExperience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.Required3YearsKnowledge of and experience with NC FAST and the Medicaid Program in NCHighly desired2Years
