Description
At Keycafe, we’re a global leader in B2B SaaS key management, serving over 40 industries, including major names like Ford and Hilton. Our innovative MS5 SmartBox enables organizations to remotely manage and hand off physical keys, streamlining operations and ensuring security.We’re seeking a Junior Logistics Coordinator based in Ho Chi Minh City to join our team as a full-time remote contractor. In this role, you will be reporting to the Logistics Manager and support our logistics operations by managing the supply chain for our SmartBox devices, overseeing inventory, coordinating shipments, and working closely with suppliers to ensure smooth operations.
You’ll also assist in identifying ways to optimize our logistics processes and maintain exceptional service quality. On time, we will require visits to our Vietnam based supplier in Thu Duc City and other nearby cities. If you have a keen eye for detail, enjoy coordinating operations, and thrive in a fast-paced environment, we’d love to hear from you!
Responsibilities
- Shipment Coordination: Arrange and track domestic and international shipments, ensuring timely delivery to customers.
- Supplier Relations: Communicate with suppliers to manage procurement, lead times, and quality assurance.
- Documentation: Maintain accurate records for inventory, shipments, and supplier contracts.
- Inventory Management: Monitor and maintain stock levels, ensuring adequate supply to meet customer demand.
- Process Improvement: Identify opportunities to enhance supply chain efficiency and reduce costs.
- Compliance: Ensure all shipments adhere to customs regulations and international trade laws.
Collaboration: Work closely with internal teams such as Sales, Customer Success, and Product to align logistics operations with business goals.
Requirements
- Bachelor’s degree in Supply Chain Management, Business, or a related field.
- Fluent in English at a professional business level (spoken and written).
- 1-2 years of experience in logistics, supply chain, or a related field.
- Proficiency in Excel / Google Sheets
- Basic knowledge of project management software (Asana, Monday, etc)
- Strong organizational skills and attention to detail.
- Basic knowledge of international shipping regulations and customs procedures.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent communication and problem-solving skills.
- Chinese language skills are a plus.
- Role based in Vietnam
Benefits
- Competitive Compensation: $500 USD per month.
- Work Equipment: Apple MacBook, monitor, keyboard, and mouse provided.
- Wellness Budget: Annual budget for gym memberships, fitness classes, mental health apps, and more.
- Career Development Budget: Annual allocation for professional courses or certifications.
- Paid Time Off: 18 days annually, plus local statutory holidays and your birthday off.
- Sabbaticals: Additional PTO after 2 and 5 years of employment.
- Parental Leave: 4 weeks of paid maternity/paternity leave.
- Music Subscription: Spotify, Apple Music, or similar covered.
- Cell Phone Plan: Coverage for a typical single-person plan.
Note: Eligibility for benefits begins after completing a 3- or 6-month probationary period.
