Health Care Quality Analyst

Summary

Essential Functions

• A Recruits, hires, onboards, trains and manages the Quality Specialist. Interviews, onboards, trains and manages MPH Interns, when applicable.  

• Creates, edits, maintains, and analyzes all Health Center data dashboards and metrics in order to support high-value healthcare delivery, quality assurance/improvement, financial sustainability, and operational awareness (aligning with external benchmarks and standards (HEDIS, UDS, etc.).
• Works across all departments of the organization to create combined data sets (from disparate data sources) that allow organizational-wide operational awareness and strategic planning.
• Works with outside stakeholders (as the external Health Center expert) on creating and maintaining data feeds, information exchange connectors, and data strategy.
• Leads creation, editing, maintenance, and implementation of policies, procedures, and protocols that relate to quality improvement, quality assurance, risk management, and patient-center care (e.g. PCMH).
• Facilitates quality improvement (QI) and quality assurance (QA) activities across the VHC using PDSAs, RCAs, FMEAs, and other best practice methods.
• Serves as the Chair of Quality Management Committee in the Health Center to ensure high-value healthcare is delivered.
• Meets with Health Center leaders on a regular basis to review and analyze data dashboards and metrics pertaining to their areas; works with those leaders on ways to improve metrics
• Conducts trainings in the Health Center and with other stakeholders on quality improvement, quality assurance, value-based care, and risk management.
• Serves as lead or collaborates in creating, editing, and submitting assigned reports/applications for quality improvement/assurance programs (e.g. PCMH), financial reporting (e.g. Medicare Cost Report, Medi-Cal Reconciliation), grants reporting, and operational reporting (e.g. UDS).
• Serves as a primary contact for communication and collaboration between the Health Center and managed care organizations, as assigned, related to patient data. 
• Administers the VHC SharePoint (Intranet) pages related to Quality initiatives (including EHR) to ensure staff have needed point-of-care tools to do their jobs.
• Supports the Quality Specialist in EHR support analyst functions, as needed, to assure seamless end-user access to the health record system. 
• Monitors market trends and public policy developments by participating in external activities, as assigned, and informing VHC and FJV leadership of trends and changes, as applicable.
• On time completion of assigned training and policies.
• Performs other duties as assigned.

Qualifications

• Bachelor’s Degree in business, healthcare administration or public health or equivalent experience

• At least 2 years’ experience with healthcare operations, quality improvement/assurance, or administration in an outpatient or inpatient acute care setting
• At least 1 year of leadership experience to include training, project management, performance management, counseling and retaining an engaged and accountable workforce
• Advanced user of MS Office including extensive knowledge of Microsoft Excel (prefer experiencing with database programs/dashboarding with tools like Access, SQL, Power BI, and Tableau)
• Be at least 21 years of age with a minimum of 3 years of driving experience; possesses a valid California driver's license; and has no Class 1 or more than two Class 2 violations within the past 36 months
• Participate in an annual Tuberculosis screening and/or other screenings when necessary. Reasonable accommodations may be granted where appropriate 70000.00 To 76392.00 (USD) Annually