Senior UX Designer

Team Values

• We support each other’s success. We take it as both an individual and a team responsibility to foster an environment of support and learning. We are resources to each other; we share knowledge regularly, share feedback freely, and coach each other as peers. We support each other through challenging situations, pick each other up when we make mistakes, and celebrate our wins together.
• We take the time to understand and listen to each other. We create space for people to offer different (and sometimes differing) perspectives, and incorporate that into our decision-making. We look to highlight our individual strengths and find ways to incorporate them into our research practice. 
• We are flexible. We have the flexibility to approach our work using the techniques and methods appropriate to the problem at hand. At the same time, we can rely on the systems and guidelines that we’ve developed to feel more confident that their decisions fit within our strategic direction.
• We are collaborative. We gather perspectives from our customers, our stakeholders, and our colleagues to help make informed decisions about the direction of our experience. We have a seat at the table, and we use it to facilitate richer discussions about our customer’s needs.

Responsibilities

• Lead complex, multidisciplinary initiatives. Partner with product managers, engineering leads, and stakeholders to identify problems and opportunities, develop strategies, prioritize features, and effectively execute on them.
• Work closely with other designers and developers to improve and maintain design consistency across other product areas. 
• Prototype features with user flows, wireframes, and high fidelity designs.
• Use different usability testing methods to identify the right solutions for our customers.
• Coach other designers. Develop the overall proficiency of the team in different aspects of UX design.
• Be a steward of our team culture and help cultivate a respectful, productive, and engaging work environment on the team.

Requirements

• You have at least 5 years of experience working as part of a UX team in a cross-functional environment.
• You have experience designing for web apps in marketplace companies or in companies with a strong service design component.. 
• You have strong communication skills. You are a strong advocate for the power of design thinking. You can effectively describe your approach and your decision-making to stakeholders, engineers, and other designers.
• You have “T-shaped” UX design skills. You are particularly strong in at least one area of UX design, and know how to collaborate with experts in other fields to drive better outcomes.
• You know how to work with Product Managers and engineering leads to drive the right outcomes for our users and the business.
• You have a portfolio that effectively showcases your decision-making and experience designing products for web and mobile.
• Must be a US citizen, green card holder, or a legal permanent resident of the United States