Job Functions1. Customer Support2. Banking Transactions3. System Testing and Enhancements4. Account Administration5. ProblemSolving
Job Requirements1. High Volume, Complex, Confidential Trust Operational Activities2. Ability to Prioritize Tasks, MultiTask, and Meet Deadlines3. Team Player with Strong Judgment and Decision Making Skills
Skills1. Verbal and Written Communication2. Accuracy and Attention to Detail3. Highly Organized4. Analytical Skills5. Positive Attitude, Active Listening, and ProblemSolving Skills
BitGo is the leading infrastructure provider of digital asset solutions, offering custody, wallets, staking, trading, financing and settlement out of regulated cold storage. Founded in 2013, BitGo is the first digital asset company to focus exclusively on serving institutional clients. BitGo is dedicated to advancing a digital financial services economy that is borderless and accessible 24/7. With multiple Trust companies around the world, BitGo is the preferred security and operational backbone for more than 1,500 institutional clients in 50 countries, including many of the world’s top brands, cryptocurrency exchanges and platforms. BitGo also secures approximately 20% of all on-chain Bitcoin transactions by value and is the largest independent digital asset custodian.
The Operations Specialist onsite in our Dubai office. This role will be part of a team working shifts that will provide operational coverage for BitGo Trust Company. This individual will be responsible for performing high volume, complex, confidential trust operational activities, in accordance with company policies and procedures. Essential duties and responsibilities include, but are not limited to:
Responsibilities
- Provide operational support for customer support for banking transactions
- Opening and closing accounts on the accounting system
- Daily processing of transactions and data input
- Perform system testing and enhancements
- Responsible for administration and operational support of all accounts under administration
- Provide timely and accurate responses to both internal & external requests for information
- Serve as a proactive problem-solver by being able to troubleshoot account questions/issues in support of Operations
- Exemplify a willingness to take on other responsibilities as needed by our Management Team
Requirements
- Highly effective verbal and written communication
- Accuracy and attention to detail
- Highly organized with work tools like emails, spreadsheets, databases
- Extremely high sense of urgency when servicing external and internal clients
- Analytical skills, positive attitude, active listening and problem-solving skills
- Attention to detail and a commitment to constant improvement
- Ability to prioritize tasks, multi-task, and meet deadlines
- A team player with strong judgment and decision making skills
Why Join BitGo?
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.Here are some of the benefits* of working at BitGo:
- Competitive base salary, bonus and stock options
- Opportunity to set the pace in a fast evolving industry
- Great colleagues and inspiring startup environment
- *Benefits may vary based on location
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing
Life at BitGo
Thrive Here & What We ValueDisrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. | Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. | We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.</s> | Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication.</s> | Collaborative work environment | Opportunities for professional growth and development | Flexible work schedule options | Recognition for outstanding performance</s> | We are looking for new colleagues who bring innovative ways of thinking and problem-solving, and who want risks to be part of the team that changes the world's financial markets.</s> | Join a team of great people who strive for excellence and personify our corporate values of open communication, collaboration, accountability, craftsmanship, and a client first approach.</s> | We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want to be part of the team that changes the world’s financial markets. | Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed finance.</s> | Disrupting industries takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. | 1. Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. | 2. Join a team of great people who strive for excellence and personify our corporate values of open communication, collaboration, accountability, craftsmanship, and a client first approach. | 3. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want to be part of the team that changes the world’s financial markets.</s> | 2. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. | 3. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.</s> | Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution.</s> | Note: Benefits may vary based on location.</s> | We are looking for new colleagues who bring innovative ways of thinking and problem-solving, and who want risks to be part of the team that changes the world’s financial markets.</s> | Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.</s> | We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world's financial markets. | Competitive salary | IT equipment support for work | Meal & Commute allowance | Medical Insurance | Attractive Well-being allowance (comprises of medical, wellness, and fitness aspects) | Snacks: on-the-house in the Bangalore office | Great/Talented workforce to learn and grow with | Join a team of great people who strive for excellence and personify our corporate values of open communication, collaboration, accountability, craftsmanship, and a client-first approach.</s> | Disrupting the industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. | Emphasis on innovation, technical skill, and teamwork | Encourages equal opportunities for all candidates | Offers competitive salary, bonus, and stock options | Provides free lunch, dinner, and snacks | Offers computer equipment and work environment that meets individual needs | Values open communication and competency.</s> | 1. Disrupting the Financial Services Industry | 2. Deliver Trust in Digital Assets | 3. Collaborative Environment | 4. Innovative Problem Solving | 5. Passion for Cryptocurrencies and Blockchain</s>
