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Senior Product Engineer

XSELL TechnologiesChicago, Illinois, United StatesOnsite

About XSELL
Ready to write the best chapter of your career? XSELL Technologies is an artificial intelligence company focused on increasing sales. Our cloud-based machine learning engine uses predictive analytics and natural language processing to equip sales professionals with the best real-time responses, driving improved conversion rates and customer experiences. We pride ourselves on our high performing, collaborative culture. We are passionate about our product, our customers, and our industry leading results.Job Summary:We are seeking an experienced and entrepreneurial Senior / Staff Product Engineer with a strong background in both web and backend development.

The ideal candidate is highly product-minded and capable of making strategic decisions that drive product excellence. You will play a pivotal role in building robust software solutions while setting high engineering standards for the team.This is a hybrid role in Chicago, Illinois.Key Responsibilities:

  • Product Development: Design, develop, and maintain high-quality web and backend systems that meet product requirements.
  • Strategic Decision-Making: Collaborate with cross-functional teams to make informed product decisions that enhance user experience and business value.
  • Technical Leadership: Set engineering best practices and standards; lead by example to foster a culture of excellence.
  • Mentorship: Guide and mentor junior engineers to develop their technical and professional skills.
  • Collaboration: Work closely with product managers, designers, and other stakeholders to align technical solutions with business goals.
  • Performance Optimization: Ensure the scalability, security, and performance of applications.
  • Innovation: Stay updated with emerging AI technologies and industry trends to drive continuous improvement.

Qualifications:

  • Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • Experience: 7+ years of professional software development experience.
  • Technical Expertise:
  • Proficiency in Typescript, React / NextJs, Java.
  • Expertise in web technologies - experience developing full-stack solutions leveraging websockets, SSE, REST APIs, service workers, and more.
  • Strong backend development skills with experience in Java + Spring, Python.
  • Experience with databases and understanding of data modeling. Experience with Redis, Postgres, Snowflake, MongoDB are a plus.
  • Deep familiarity with AWS and deploying Dockerized stacks in Kubernetes.
  • Product Mindset: Proven ability to make strategic product decisions with a focus on user needs and business impact.
  • Leadership Skills: Demonstrated experience in leading technical teams and mentoring engineers.
  • Problem-Solving: Excellent analytical and problem-solving abilities.
  • Communication: Strong verbal and written communication skills; ability to articulate complex technical concepts to non-technical stakeholders.
  • Agile Methodologies: Experience working in Agile/Scrum environments.

XSELL is committed to a culture of teamwork; where everyone works together to plan, do, learn, and continuously improve. We accomplish that by staying true to our core values.

  • Best Chapter: Every XSELLer is plugged in and focused on writing their “best chapter yet”, both personally and professionally. We believe in working hard to achieve success, but that success only comes if we are doing it together. We do this with a high level of humility, integrity, and compassion towards our coworkers. We celebrate and recognize each other and have a lot of fun along the way.
  • Know Us By Our Results: We do what we say and say what we do. Our coworkers and clients will “know us by our results” – we welcome that and embrace transparency and measurement.
  • Do It The XSELL Way: Together we are building an inclusive culture full of top-performing, talented people that are striving towards common goals with resilience. People will admire not only the work we do but also that we “do it the XSELL way” – as one team. We do this through strong communication, collaboration, and accountability to each other.
  • Open for Business: We are always “open for business” – fiercely committed to improving ourselves, our team, and our company. We stay curious and approach every situation as an opportunity to learn and grow.
  • Conversations Happen In the Room: Feedback is imperative to our collective success. We approach the “conversation in the room” with respect, empathy, and candor. Our dialogue with each other is always open and honest.

XSELL Technologies is an Equal Employment Opportunity Employer and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.We are committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us.

Life at XSELL Technologies

Mission Changing the world by providing customer centric engagement powered by analytical insights unleashing partner growth for years to come. Simply ask yourself what if everyone of your customers could have dealt with your single most effective sales associate or brand ambassador. At XSELL we are passionate about the science of high performance. Once you understand exactly which actions, tactics, and strategies are causal to your companies success they can be leveraged so that every customer could have that experience. Our organization brings together leading experts who have experience delivering both operations and data sciences for GOOGLE, APPLE, DISNEY, GE, AT&T, AMAZON, HOME DEPOT, WALGREENS and many more. There is a Frontier of opportunity where man and machine work together to deliver a fundamentally better experience for the customer while delivering results for you your shareholders. The question is simple are you ready?
Thrive Here & What We Value1. Collaborative culture2. Passionate about product, customers, and results3. High performing team4. Teamwork and common goals5. Open for business and continuous improvement6. Feedback and open dialogue7. Equal Employment Opportunity Employer8. Commitment to full inclusion of all qualified individuals
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