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Operations Analyst

Lyra Technology GroupChicago, Illinois, United StatesOnsite

Operations Analyst


Lyra Technology Group is looking for a well-rounded professional to step in as our first Operations Analyst.

A bit about Lyra…


Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. We made our first acquisition at the beginning of 2018.

Now, we hold a controlling stake in over 70 companies and are continuing to grow. Our companies employ over 3,000 team members and sit across the United States and overseas. Each company is led by its own management team, and we are incredibly proud of the work they do. Your work as the Operations Analyst includes several components:

  • Develop and implement Continuous Improvement strategies across all operational areas.

  • Analyze financial and operational data (qualitative and quantitative) to benchmark performance, identify improvement opportunities, and measure the impact of changes.

  • Develop value creation bridges, conduct forecasting and modelling activities, and maintain KPI reporting.

  • Support leadership in project management and the creation or improvement of processes across the site.

  • Influence and engage stakeholders at all levels, including senior executives, to develop followership for initiatives.

  • Create training and reference materials to support continuous improvement initiatives.

  • Facilitate formal and informal training to functional leads for CI initiatives.

Qualifications:


Our ideal candidate will have proven experience in continuous improvement and change management, strong proficiency in Excel and data modeling, and excellent interpersonal and communication skills. They should be capable of analyzing complex data sets to develop actionable insights and have experience in project management and leading cross-functional teams. A background in finance and/or critical thinking is advantageous, along with experience in performance consulting or project management, and the ability to communicate measurables to a diverse audience.

If professional growth in the tech space sounds appealing to you, let’s have a conversation.

Life at Lyra Technology Group

Lyra Technology Group is the trusted leader in IT services for small and medium-sized organizations. Our 3,000+ team members across the globe serve as the IT solution provider to over 10,000 small and medium-sized organizations and their 500,000+ employees. \n\nMore than 60 founders have chosen us as the permanent partner for their business and its team. We retain the employees, culture, and brand that made the companies that join our group successful. We collaborate with each company's team to strengthen the business with access to knowledge and scale.
Thrive Here & What We Value1. Long-term sustainable growth focus2. Autonomous management within companies3. Employee retention and strong company culture4. Community-driven career development5. White glove customer service to named accounts6. Client satisfaction through responsiveness and sales opportunities7. Effective client service contract renewals8. Exceptional end-to-end sales support for Savant clients9. Translating complex technical information to clients10. Family-oriented culture with individual growth focus
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