Regional Service Manager

RESPONSIBILITIES:

• Collaborates with the Community Managers to implement and maintain preventative maintenance programs. 
• Coordinates compliance with local, state, and federal building codes and guidelines, MSDS, OSHA, EPA regulations, fire codes and other relevant rules and regulations.  
• Coordinates with approved contractors and vendors.  
• Along with Service Managers, conducts regular inspections of all Building Systems including fire extinguishers, sprinklers, and alarm systems. 
• Works closely with Regional Manager and Community Manager in creating and scheduling capital budgets. 
• Coordinates with Regional Manager annual maintenance programs for apartments and common areas. 
• Coordinates with Service Managers for necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins.  
• Along with Service Manager, ensures the property grounds are maintained, including landscaping and snow removal. Coordinates the removal of garbage and trash for the property. 
• Coordinates Staffing schedules with Service Manager to ensure the proper maintenance of office public spaces, residential apartments, and grounds.  
• Responsible for all REAC Inspections. 
• Maintains inventory control for all general supplies' parts and equipment. 
• Maintains all required maintenance files. 
• Schedules and conducts training sessions and department meetings. 
• Informs Regional Manager and Community Manager of any resident issues or concerns.  
• Understands and implements the role of the department’s safety and disaster plan.  
• Participates in safety committee meetings. 
• Attends all required training, in-service, and staff meetings.  
• Along with the Service Managers, ensures that all company uniform and grooming standards for the department are followed. 
• Along with the Service Manager’s, strives to maintain a safe working environment through the preservation of equipment and the achievement of safe working practices. 
• Maintains a positive and professional demeanor towards residents, visitors, families, and co-workers. 
• Adheres to all policies and procedures of Fairstead Management. 
• Performs other duties as assigned. 

BENEFITS:

• Generous employer contribution for Medical and Dental through United Healthcare. 
• Employer Paid Vision Plans. 
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 
• 12 paid Holidays. 
• 20 days of PTO. 
• 7 Sick days. 
• Employer Paid Life Insurance. 
• Flexible Spending Account. 
• Nationwide Pet Insurance. 
• Disability Insurance. 
• Laser Correction Discount. 
• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS:

• Ten (10) years related experience in property management dealing with rent stabilization and affordable housing properties. 
• Great Organization and Project management skills. 
• Able to implement and improve policies and procedures. 
• Proficient in Microsoft Office Suite. 
• Knowledge of Yardi Software is required. 
• Strong analytical skills and detailed orientation. 
• Effective communication skills and leadership skills. 
• Experience with managing remote staff. 
• Purchase and contract renewal negotiation experience. 
• Able to effectively present information and respond to questions from management, vendors, and associates. 

OVERVIEW:

• Listening to and understanding the needs of residents, communities, partners, and stakeholders alike.
• Developing and preserving high quality, sustainable affordable housing. 
• Creating a positive social and environmental impact within the properties and communities we serve.

Fairstead’s Core Values

• Empathy 
• Innovation 
• Entrepreneurship 
• Determination 
• Integrity