HOUSING SUPPORT COORDINATOR – ANN ARBOR –IN-PERSON
Job Summary
Our client is seeking a Housing Support Coordinator whose role is to act as the service coordinator for participants in the MAP HUD CoC permanent supportive housing projects owned and/or operated by MAP. This position will report directly to the Clinical Housing Supports Team Lead and is a community-based position.
Requirements
- Bachelor’s degree in social services, human services or related field (required)
- Master’s degree in social services, human services or related field (preferred
- At least 1 year of experience working with various disabilities including the mental health field, substance use disorder field, and/or homeless arena (required)
- Valid Driver License
Responsibilities
HOUSING SERVICES
- Support services to participants with the aim of creating an environment that supports and provides housing stability
- Provide individual and group clinical services to residents with the aim of creating a community that supports recovery from homelessness
- Directly supports participants in their own homes
- Drives participants as needed to appointments, etc.
- Provides hands-on assistance with moving participants into housing
- Provide crisis intervention as needed
- Assist participants in developing life skills to include basic tenant rights and responsibilities to maintain rented unit, budgeting and financial literacy support, and self-care plans
- Mediate interpersonal issues among residents
- Works directly with participants who have mental health related issues, substance use issues, and may work with participants who have a criminal background
COORDINATION
- Provide service coordination for assigned participants as defined by a participant centered action plan
- Assist participants to secure entitlements, recommending payee services where needed
- Assist participants with accessing community support services such as medical, mental health, substance abuse
- Work with participants and property owners to create eviction prevention plans in order to support housing permanency
- Facilitate tenant meetings, community organizing and social activities as desired by residents
ADMINISTRATIVE SUPPORTS
- Conduct inspections, safety checks and emergency safety plans
- Maintain clinical records and all program specific documentation requirements
- Provide 24/7 on-call staffing for assigned housing sites (on a rotational basis)
- Complete information requested for reporting to funding sources by maintaining monthly statistical program evaluation
- Enter and maintain data into HMIS system
- Participate in staff meetings and required agency trainings
PROGRAM ADVOCACY
- Advocate with appropriate community agencies to secure needed services for assigned participants
- Serve as the agency representative when meeting with community agencies
- Coordinate services with Vocational Programs and area volunteer programs to promote productive daily activity and attaining or increasing income when necessary
- Research and recruit property owners to identify affordable housing options for individuals experiencing homelessness
- Carry out marketing and public relations work related to the projects
- Serve on general agency committees as assigned
ADDITIONAL RESPONSIBILITIES
- Driving clients
- Uphold the values, principles, and standards of the NASW Code of Ethics
- Regular and routine onsite attendance as scheduled
- Office hours are Monday – Friday 8:00am – 4:30pm
- This is a Full-Time position, 40 hours/week
- All other duties as assigned
Perks/Benefits
- Competitive Salary
- Health & Wellness List
- Retirement Accounts
- Paid Time Off
- Culture
We are an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.
