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SDR & BDR Manager UKI Market - London based

AircallLondon, United KingdomHybrid, Onsite
Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.Whatever your background, wherever you’re from – we want you to join the conversation.

Let’s talk.The SDR & BDR Manager will be a senior member of the Business and sales Development team, responsible for enabling SDRs (inbound) and BDRs (outbound) to be successful in their roles by motivating the team and leading by example. Working closely with the VP of Global Business Development, the SDR & BDR Manager will be an approachable, friendly resource for all members of the team.

Your mission @Aircall:


  • Manage a team of 2 Inbound SDRs and 6 Outbound BDRs for the UKI and Nordics market.
  • Bring energy and motivation to the team by offering encouragement and leading by example, ensuring the team reach their monthly targets.
  • Identify and assist in the creation of team incentives, to better drive performance across the region. 
  • Help to develop and maintain a sales and business development playbook with processes and best practices such as sales sequence, sales pitches, call scripts, email templates and qualification tactics to ensure efficiency and consistent conveyance of our current messaging.
  • Be at hand to answer any questions the team might have in relation to sales-technique, sales-process, product or integrations. 
  • Take 1-2-1s, listening to calls, reading emails and identifying areas for development.
  • Represent Aircall with integrity and professionalism at all times, and escalate your inputs to Managers.
  • Contribute to strategic projects for the global BDR Team.

A little more about you:


  • 2+ years of experience in sales or business development, preferably in the software/technology industry in a manager or Team Lead capacity.
  • Proven track record of success in outbound prospecting, lead generation, or inside sales.
  • Previous experience in a Managerial role, with a strong ability to motivate and develop teams a plus.

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.We’re creating a place where great people trust one another and thrive together.People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?


🚀 Key moment to join Aircall in terms of growth and opportunities💆‍♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 45+ Nationalities: cosmopolite & multi-cultural mindset💶 Competitive salary package & benefitsDE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all.

We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.Want to know more about candidate privacy? Find our Candidate Privacy Notice here.Apply for this job

Life at Aircall

Aircall is the cloud-based phone system of choice for modern brands. Scaling businesses across industries choose Aircall for its simple set-up, seamless integrations, and proven quality. Aircall allows sales and support teams to have meaningful and efficient phone conversations, and makes their lives easier by integrating with the most popular CRM and Helpdesk tools. Managers can instantly add numbers from 100+ countries, scale their teams, and gain deep insights through analytics. Aircall is trusted by thousands of companies worldwide. Our vision for the future is big, and we're currently looking for talented individuals to join our growing team. Our culture is one of community, transparency, ambition, and teamwork. We believe that success is a direct result of personal and team effort, and we reward that effort as often as possible. Check out our job listings for open positions in New York and Paris.
Thrive Here & What We Value1. Aircall values voices and promotes active inclusion.2. Work-life balance with fast learning environment and entrepreneurial spirit.3. Diverse team representing 45+ nationalities.4. Competitive salary packages, equity, health coverage, lunch, commute reimbursements, sports benefits.5. Unlimited PTO, wellness programs, internet access, childcare support.
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