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SR Dir, Technology Mgmt

CofenseToronto, Ontario, CanadaRemote, Onsite

Reporting to the Sr Vice President, Product Engineering. The Sr Director Technology Management will direct/manage/supervise the development of software configuration, release management and continuous integration and delivery initiatives. 

Essential Duties/Responsibilities:


  • Oversee software configuration processes (infrastructure and applications), continuous integration, continuous delivery, and version control tools.
  • Establish, document, implement, manage, and monitor the release management process in line with overall objectives, and ensure program-wide compliance for both normal and emergency (break/fix) operations. 
  • Measure and monitor progress to ensure application releases are delivered on time and meet expectations. 
  • Define exact content and roll out plan for a release, aligned with change management processes.
  • Ensure end-to-end availability, security, and performance of mission-critical release practices and environments.
  • Collaborate with DevOps and development teams to define build requirements and integrate build and release processes.
  • Identify all applicable stakeholders per release and notify, communicate, and manage expectations during the planning and roll out of new releases. Second-level director. Leads the work of functional area(s) and through subordinate directors.
  • Assists executives in defining organizational goals and strategic plans. Expert business knowledge with a comprehensive understanding of the organization and functional area(s). Accountable for the budget of their functional area(s).
  • Development, ownership and Board-level reporting of the KPIs for their functional area(s).
  • Comfortable reviewing data, asking probing questions, and presenting to Executive Leadership
  • Manage a team of Managers overseeing projects across Cofense’ s Engineering and Product groups
  • Foster a customer focused approach with the ability to multi-task and lead conflicting priorities with strategic goals in mind
  • Demonstrated ability to deliver large tech refresh initiatives including Software (OS, DB, etc.) and Hardware platform upgrades across multiple environments, networks, and data centers
  • Ability to scope initiatives quickly for planning and budgeting purposes, using data to analyze and prioritize efforts amid competing priorities and external factors
  • Work closely with Product Managers, Engineers and Architects to plan, design, develop, and deliver hardware and software systems, platforms and solutions
  • Responsible for handling and supervising program scope, schedule and budget while proactively mitigating risks that could impact turning points and work
  • Comfortable leading discussions on initiatives, roadmaps, strategic objectives and the ability to transition from the high level to the details seamlessly

Education and/or Experience:


  • 12 or more years of work experience along with a strong preference given for a bachelor’s degree in Computer science, Software Engineering, or Information Technology
  • 8 or more years’ experience in technical leadership and personnel management, including second level management of multiple teams.
  • Experience managing complex software development projects within an Agile framework (Scrum/Kanban).
  • Ability to influence development teams and senior stakeholders to gain support for delivering program solutions against a standardized methodology

- Disclaimer-


The above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This job description is not a contract of employment, either express or implied. Employment with Cofense will be voluntarily entered into and your employment is considered at will. Cofense reserves the right to alter the job description at any time without notice.Cofense is committed to equal employment opportunity.

We will not discriminate against employees or applicants for employment on any legally recognized basis [protected class] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, physical or mental disability, marital status, genetic information or any other status or characteristic protected by applicable national, federal, state or local laws and ordinances. We adhere to these commitments in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, and discipline.

Life at Cofense

Cofense, formerly PhishMe, is the leading provider of human-driven phishing defense solutions world-wide. We deliver a collaborative approach to cybersecurity by enabling organization-wide engagement to active email threats. Our collective defense suite combines best-in class incident response technologies with timely attack intelligence sourced from employees to stop attacks in progress faster and stay ahead of breaches. From driving awareness to security automation and orchestration, our solutions are designed to anticipate and disrupt the attack kill chain at delivery to quickly mitigate the impacts from spear phishing, ransomware, malware, and business email compromise. Today this is all made real for thousands of global organizations in the defense, energy, financial services, healthcare, and manufacturing sectors that understand how changing user behavior will improve security, aid incident response, and reduce the risk of compromise.
Thrive Here & What We Value1. Committed to equal employment opportunity2. No discrimination on legally recognized basis [protected class]3. Recruitment, Hiring, Training, Compensation, Promotion, Benefits, Discipline adherence4. Right to alter job description at any time without notice5. Commitments in all aspects of employment
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