Position:
Commercial Insights Analyst
Location:
Jeffersonville, IN
Job Id:
574
# of Openings:
0
Our Company:
PharmaCord is a leading provider in specialty drug patient support services. We are committed to enhancing the patient experience on therapy by providing them with compassionate support throughout their journey to better health.
We accomplish this through our world class technology and our talented team of benefit specialists, nurses, pharmacists, case managers, data scientists, pharmacy techs, program managers, and other incredibly talented team members. We are PharmaCord, a purpose-driven organization on a rapid growth journey. For additional information about our Company, visit our careers page at
www.pharmacord.com/careers
Our Team:
Our teams at PharmaCord are highly motivated and passionate for providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment.
A typical day in the life of a Commercial Insights Analyst will include the following:
The responsibilities include, but are not limited to the following:
- Provides analytical support through the analysis and interpretation of data
- Provides analytical support for multiple projects simultaneously, establishes timelines, and coordinates with internal and external resources
- Builds positive, long lasting, rapport with defined set of strategic clients
- Participate in strategic client conference calls related to open case reports, training needs, complex account customizations and/or escalated issues
- Develops, prepares and analyzes reports for management review, and presents to various levels of management
- Provides industry or company knowledge and expertise as appropriate
- Identifies opportunities for improvement as it relates to exceeding key performance indicators and program enhancements, consulting with the PharmaCord leadership team as needed
- Works cross-functionally to achieve long term solutions to strategic client and issues or requests
- Sometimes travels onsite to visit assigned strategic clients and partners
This job might be for you if (must have requirements of the role):
The candidate must possess the following personal attributes:
- Exceptional client service skills
- Ability to execute and prioritize a large number of tasks in a fast-paced environment
- Strong sense of urgency
- Self-starter/critical thinker
- Self-accountable
- Professional, effective, and clear communication skills (written and oral)
- Strong conflict resolution skills
- Commitment to honesty and integrity
- Extreme multi-tasking skills
- Proficient computer skills
- Adaptability to change
- Personal initiative and commitment to team and organizational goals
- Ability to work effectively within a team
- A positive attitude!
Requirements:
- 4-year Bachelor's Degree in Business Administration, Finance or a related field is required
- SQL experience a plus
- Technically savvy with excellent troubleshooting and analytical skills
- Proficient in Microsoft Office applications, specifically Excel, PowerPoint, and Word
- Experience working in healthcare, whether it be medical billing, coding, administration, etc. is preferred
- Experience building and managing relationships, including interacting with all levels of management (both internally and client-facing)
- All employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19
- We are located in the River Ridge Commerce Center at 150 Hilton Drive, Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after trips per month (valued at $655.20 per year)
Physical Demands & Work Environment:
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
- Although very minimal, flexibility to travel as needed is preferred.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
- Due to investment in program specific training, candidates are expected to maintain role for a minimum of 6 months, or within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact.
Once you land this position, you’ll get to enjoy:
Our Benefits & Perks
- Company paid Short-term Disability (STD)
- Increased competitive 401(k) company match up to 4%
- Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees
- PharmaCord has not increased healthcare premiums in the past 4 years
- NEW! Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents)
- Wellness discounts of up to $260 per year for participation in wellness program
- Annual HSA employer contribution
- Company paid and voluntary Life Insurance options
- Voluntary Life, AD&D and Long-Term Disability Insurances
- Paid Parental Leave of Absence
- Wellness and Employee Assistance Programs
- PTO benefits, flex days and paid holidays
- Employee Referral Program
- Ambassador Program
- Tuition reimbursement program up to $5,000 per year
Competitive Compensation & Flexible Working
- Competitive starting pay rates
- Yearly merit increases
- Toll reimbursement program (valued at $655.20 per year)
A Career You'll Love
- Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021
- Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace
- Opportunities for advancement with a company that supports personal and professional growth
- PharmaCord has doubled in size over the last few years and expects to be over 1000 employees by the end of 2023 giving current employees first access to promotional opportunities
- A challenging, stimulating work environment that encourages new ideas
- Exposure to many learning and development opportunities
- Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience
- Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!
Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.At PharmaCord, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community.
PharmaCord is proud to be an equal opportunity employer.In order to maintain a safe workplace for our team members, PharmaCord strongly recommends that all employees are vaccinated against COVID-19.
Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!
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