Management Analyst

Key Responsibilities:

• Organizational Analysis and Evaluation:
• Conduct thorough organizational studies and evaluations to assess operational performance, identify inefficiencies, and recommend improvements to management.
• Analyze existing systems, workflows, and processes to develop strategies that streamline operations and enhance productivity.
• Evaluate the effectiveness of current organizational structures and suggest adjustments to improve coordination, communication, and resource utilization.
• System and Procedure Design:
• Design and implement new systems, procedures, and workflows to improve the efficiency and effectiveness of departmental operations.
• Work with management to develop and refine policies and operational strategies that align with DHS’s mission and objectives.
• Recommend and develop tools, templates, and frameworks that help departments manage their operations more effectively.
• Work Simplification and Measurement:
• Conduct work simplification and measurement studies to identify redundancies, inefficiencies, and opportunities for cost savings.
• Analyze existing data and operations to propose solutions that improve the speed, accuracy, and cost-effectiveness of work processes.
• Implement methodologies and tools to measure performance and track improvements over time, ensuring that all goals are met efficiently.
• Operational and Procedural Documentation:
• Develop and prepare comprehensive operations and procedures manuals to standardize processes and ensure consistency across departments.
• Maintain up-to-date documentation that outlines best practices, operational workflows, and standard operating procedures (SOPs) for various organizational functions.
• Prepare reports that detail findings, recommendations, and the impact of improvements on organizational performance.
• Management Support and Consultation:
• Serve as a consultant to management on a wide range of operational, strategic, and organizational issues, providing actionable recommendations for improvement.
• Assist in identifying key performance indicators (KPIs) and metrics that help evaluate the success of implemented systems and procedures.
• Collaborate with leadership teams to set goals and determine measurable outcomes for improved operational effectiveness.
• Program Analysis:
• Provide expert analysis and recommendations on program implementation and performance, ensuring alignment with DHS’s priorities and objectives.
• Assess program outcomes and suggest strategies for optimizing resources and achieving desired results.
• Collaborate with stakeholders to design and implement new or revised program strategies.
• Process Improvement Initiatives:
• Lead and facilitate continuous process improvement initiatives, applying industry best practices and methodologies such as Lean, Six Sigma, or other process improvement models.
• Track and measure the success of process improvements and adjust strategies as needed to ensure ongoing operational optimization.

Qualifications:

• Education:
• Bachelor’s degree in Business Administration, Public Administration, Management, or a related field. Equivalent work experience may be considered in lieu of formal education.
• Experience:
• 8+ years of experience as a management analyst or in a similar role, preferably supporting government agencies or large organizations.
• Strong background in conducting organizational studies, designing systems and procedures, and improving operational efficiency.
• Experience in preparing operations and procedures manuals, and conducting work simplification and measurement studies.
• Familiarity with program analysis, business process improvement, and performance evaluation methodologies.
• Skills and Competencies:
• Excellent analytical skills, with the ability to identify issues, evaluate solutions, and recommend practical and effective improvements.
• Strong project management skills, with experience in leading cross-functional teams to implement process improvements and operational changes.
• In-depth knowledge of systems analysis, process optimization, and program evaluation techniques.
• Proficiency in the use of data analysis tools, project management software, and Microsoft Office Suite (Excel, Word, PowerPoint).
• Exceptional communication and interpersonal skills, with the ability to interact effectively with senior management, stakeholders, and staff members.
• Strong problem-solving abilities and attention to detail, with the capacity to develop creative solutions to complex challenges.
• Certifications (Preferred):
• Six Sigma or Lean certification (Green Belt or Black Belt).
• Project Management Professional (PMP) certification.
• Certified Management Consultant (CMC) or other relevant management certifications.

Security Clearance: