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Accounts Receivable Specialist

AnswersNowWorldwideRemote

About AnswersNow


Our mission is to empower and enhance the lives of those affected by autism by providing accessible and personalized care through innovative virtual platforms. We are a rapidly growing, venture-backed digital health company delivering virtual autism care to families. Founded in 2017, we have secured funding from prominent venture capital and growth equity firms.In the last year, our technology and network of dozens of licensed clinicians have facilitated thousands of hours of therapy to families and their children with autism.

We’re driven by the tangible impact we’re having on families’ lives and are passionate about scaling our services nationally to serve even more. Our proprietary digital product:

  • Provides clients access to virtual therapy, anytime and anywhere: Bring families from assessment to therapy in as soon as 3 weeks without a waitlist or commute
  • Improves client outcomes: 97% of parents report dramatic improvements in their loved ones socially significant behaviors
  • Connects clients with expert care: Pair families with a dedicated, expert-level clinician who has a master’s degree or PhD, board certification, and over 1,000 hours of supervised fieldwork

Account Receivable Specialist


Remote, Anywhere in the US

About the role


AnswersNow is seeking a dedicated Accounts Receivable Specialist to oversee and perform essential Accounts Receivable functions within our revenue cycle management team. This role will focus on back-end operations, particularly managing claim denials, alongside other critical revenue cycle responsibilities.

What you'll do


  • Follow up on denied and rejected claims to ensure timely resolution.
  • Oversee accounts receivable and manage outstanding balances effectively.
  • Address inquiries regarding billing and insurance with professionalism and clarity.
  • Contribute to revenue cycle audits and compliance reviews to ensure adherence to best practices and regulations.

About you


  • Looking to join a mission-driven organization that is poised to shape the future of ABA service delivery
  • Highly effective communicator who works to establish trust and team buy-in
  • Takes pride in delivering high-quality work
  • Proactive problem-solver who takes the initiative to identify and resolve issues and operates with a sense of urgency
  • Unafraid to ask questions, has a strong desire to learn and a passion for taking on new challenges
  • Ability to manage multiple tasks simultaneously

Requirements


  • Two or more years of AR clean-up and denials management, preferably in the ABA field.
  • High school diploma or equivalent.
  • Strong attention to detail and ability to work independently in a remote environment, as well as collaboratively as part of a team.
  • Excellent communication and problem-solving skills.

Our benefits include


At AnswersNow, you’ll have the opportunity to be part of a company that is revolutionizing the ABA industry. Other benefits to working at AnswersNow include competitive pay, meaningful investment in the company via stock options, generous time-off (please use it!), health, vision, and dental care options, and more.

More About AnswersNow


At AnswersNow, we’re committed to cultivating a diverse and inclusive workplace. We welcome people of all backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! AnswersNow is fully remote and open to hiring folks within the US. For more information, please visit getanswersnow.com.

Life at AnswersNow

AnswersNow is a mobile platform that connects parents of children on the autism spectrum directly to their own certified clinicians. It's simple and convenient for caregivers to message their personal clinicians to ask for autism support--wherever and wherever they need it. It bothered us that so many caregivers of children with special needs felt isolated and overwhelmed by the lack of accessible information and affordable support. So we created AnswersNow to put parents back in control of getting their children the care they need and deserve.
Thrive Here & What We Value1. Fierce commitment to facilitating access to care and continuity for families seeking ABA services2. Willingness to be flexible and accountable in fast-paced environments3. Ability to stay organized and prioritize tasks4. Proficiency in Spanish communication (written & verbal)5. Cultivation of a diverse and inclusive workplace6. Welcoming people from all backgrounds, experiences, abilities, and perspectives7. Equal opportunity employment8. Pleasant and supportive working environment
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