Dotmatics is a leader in R&D scientific software connecting science, data, and decision-making. Its enterprise R&D platform and scientists’ favourite applications drive efficiency and accelerate innovation. More than 2 million scientists and 10,000 customers trust Dotmatics to help them create a healthier, cleaner, safer world.
Dotmatics is a global team of more than 800 team mates dedicated to supporting its customers in over 180 countries. The company is headquartered in Boston, with teams located around the world.Dotmatics is backed by Insight Partners, a leading global venture capital and private equity firm investing in high-growth technology and software scaleup companies. Learn more about Dotmatics, its platform, and applications including Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express and LabArchives athttps://dotmatics.com.
Come join us!
As an evolving, global business at the cutting edge of scientific innovation, we offer curious, bright minds from around the world the chance to make immediate impact. We offer meaningful benefits in each market, generous pension/retirement savings plans, equity and a collaborative, remote-friendly work environment centred around core key behaviours and high levels of integrity.
What do we need
De Novo Software, a Dotmatics company, is a leading provider of flow cytometry data analysis software products, is looking for a motivated individual to join our team as a technical applications specialist. Dotmatics is growing rapidly and offers a dynamic work environment and cutting-edge technology. The position is remote/work from home but may require travel to client locations and industry events.This is a 6-month fixed term contract position with the possibility of extension. You may also have the the opportunity to travel within the UK And Europe (approximately 25% travel)
In this role you will get to:
- Provide technical support to users (mainly scientist) via phone, email, and online meetings
- Conduct one-on-one Training
- Write technical documentation, tutorials, manuals etc.
- Represent De Novo Software and Dotmatics products at trade shows
- Scheduling presentations and demonstrating software in universities and companies
- Suggest new features and improvements to software
- Beta testing and issue reporting
We are looking for people who hold a Degree, Masters or PhD in biology, chemistry or similar with 3+ years experience with the general principles and practices of flow cytometry, preferably with many different data analysis software packages.
The key skills we are looking for:
- Flow Cytometry data analysis experience (FCS Express preferred)
- Expert experience in providing pre- and post-installation application support.
- Familiarity with special flow cytometry techniques that may include spectral cytometry, cell cycle, proliferation, calcium flux analysis, and others
- Use of a non-flow cytometry data analysis tools, Prism, R, Excel, and others
- Use of algorithmic tools for cytometry analysis (e.g. tSNE, flowSOM, UMAP, flowCut, etc)
- Able to interact with sales, sales support, customers, scientists.
- Extensive general computer experience with common MS Windows applications (Word, Excel, PowerPoint, etc.)
You may also have experience in:
- Previous technical application specialist or sales experience
- Use of a non-flow cytometry data analysis tools
- Experience with imaging cytometry or image analysis techniques (Amnis, Cellomics, CytPix, Image segmentation etc.)
- Clinical flow cytometry
- GxP and other regulatory lab environments
Research shows us the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to apply — we’d love to hear from you.By submitting your application, you agree that Dotmatics may collect your personal data for recruiting, global organization planning, and related purposes. Dotmatics Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Dotmatics use of your personal information.
Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.
