About this role:
A Technical Support Engineer is responsible for maintaining complex systems within an organization. Their work ensures that all components function cohesively to meet business needs.Key responsibilities include, - Performance Monitoring and Optimization - Troubleshooting and Problem Resolution- Documentation and Compliance- Cross-functional Collaboration
Apply if you're excited to:
- Be part of our integrations team and be accountable for the smooth operation of our integrations frameworks.
- Analyze logs and troubleshoot issues with polished problem solving skills.
- Review design components and document operational aspects of performance and improvements.
- Collaborate with engineering teams, customer support teams and other stakeholders to ensure we provide exceptional customer satisfaction.
About You:
- Bachelor’s degree in Software Engineering or an equivalent qualification.
- One year of full-time experience on debugging and troubleshooting technical issues.
- Strong understanding of software development fundamentals.
- Excellent SQL and ETL proficiency.
$0 - $0 a monthOur company's Compensation Philosophy is to provide competitive pay using industry-specific data to reward and recognize employees based on performance. We offer flexibility with compensation, either through full-time employment compensated in Sri Lankan Rupees or a fixed contract arrangement in USD, depending on the candidate's preference and suitability.Petvisor is the parent company of a family of brands that includes PetDesk, Vetstoria, WhiskerCloud, Kontak, and Groomer.io. Petvisor equips veterinary practices and pet services businesses with a suite of mobile-enabled tools, facilitating better communication, service, and client retention.
The company’s innovative approach supports over 10,000 veterinary clinics, 400 grooming facilities, and over 20 million pet parents globally. We are an equal opportunity and strive for a culture where everyone feels empowered to celebrate their whole, authentic selves at work. We encourage varied approaches and points of view to cultivate an inclusive workplace where difference is valued. Diversity fuels innovation and strengthens our bond with our customers and the communities we serve.Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline.
This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.Apply for this job
