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Enterprise Onboarding Specialist - Tampa, FL

UpholdTa, Florida, United StatesRemote

About Uphold
The Web3 economy will redefine how financial value is held and transacted - with much activity shifting towards blockchain networks and digital assets.  Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets and acts as a Regulated Gateway to the Web3 economy.  Featuring integrations with 26 blockchain networks and a robust trading engine connected to 30 underlying venues, the platform allows users to trade ‘Anything-to-Anything’ while enjoying keen pricing and deep liquidity. Uphold has completed more than 120 million transactions worth $40 billion from 10 million customers in over 150 countries.Both people and companies need to access this exciting Web3 world, but it can  be technically demanding and time-consuming.Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.To learn more about Uphold, please visit https://uphold.comThe opportunity: Are you passionate about regulatory compliance and financial services? Uphold is currently seeking a highly skilled and motivated Enterprise Onboarding Specialist to join our team.

This is an incredibly exciting opportunity where you’ll get to contribute to the Enterprise onboarding team through the KYC process across multiple work streams within the company, liaising with senior management and other internal stakeholders, as well as occasional interactions with external clients. This is an excellent opportunity for an experienced professional to contribute their expertise and join a dynamic organization.This is a hybrid role in Tampa, FL What you’ll be doing primarily:

  • Support the second line review of the Businesses activities to manage Compliance risks, and ensure adherence to compliance controls. Oversee and guide the Business as required to manage effective compliance as part of the Enterprise account onboarding process.
  • Conduct thorough and detailed due diligence on Enterprise clients to assess their compliance with regulatory requirements, internal policies, and industry standards.
  • Review client documentation, including Know Your Customer (KYC) information, legal agreements, and other relevant materials to ensure accuracy and completeness.
  • Collaborate with internal stakeholders, such as Legal, Risk Management, and Business Development, to obtain necessary information and approvals for client onboarding.
  • Act as a SME to senior stakeholders and/or other team members related to Enterprise Due Diligence processes and compliance requirements 
  • Apply broad industry, operational risk, and regulatory knowledge to drive onboarding excellence
  • Keep abreast of regulatory developments and industry best practices to ensure that the onboarding process aligns with the latest compliance standards.
  • Develop and maintain strong relationships with clients to facilitate smooth onboarding and address any compliance-related queries or concerns.
  • Assist in the development and improvement of the compliance onboarding process to enhance efficiency and effectiveness.

Required qualifications:

  • BA/BS or equivalent, advanced degree preferred 
  • CAMS, CFCS, or other relevant Compliance certification
  • Must have a minimum of two (2) years of financial services industry regulatory compliance experience, preferably at a crypto, banking, trading, payments, or fintech institution
  • Strong knowledge of AML/OFAC, Bank Secrecy Act, USA PATRIOT Act on-boarding requirements and FinCEN Customer Identification Program (CIP) Guidance
  • Experience of a Compliance Function and Compliance risks and processes
  • Understanding of risk-based approaches and assessments as well as control design and implementation in Risk and Compliance
  • Advanced research skills and a passion for finding solutions to complex business problems with a risk-mitigation mindset
  • Ability to manage multiple projects in a high-pressure environment
  • Strong quality, delivery and customer service orientation
  • Excellent verbal and written communication
  • Excellent organizational, time management and prioritization skills with a sense of urgency
  • Ability to operate comfortably and independently while navigating ambiguity within a complex environment
  • Experience running high visibility projects pertaining to enterprise risk, operations, and/or regulatory compliance.
  • Must have a happy disposition and great attitude; be a self-starter and work well within a global, multi-cultural teamManaging production goals, both quantitatively and qualitatively, while maintaining highest compliance standards

Bonus if you have:

  • Advanced degree (MBA, JD) 
  • Advanced data science skills
  • Prior experience working at a startup in FinTech/Crypto
  • Availability for occasional work outside normal business hours
  • Significant European crypto regulatory experience is a strong plus including in relation to MiCAR and virtual asset service provider licensing/registrations

Importantly, if you’re looking for a senior role with us, you will have achieved many of the things above while also providing mentorship to others, and have engaged in public speaking opportunities.What we have to offer you:

  • An amazing work environment in a company that continues to grow, driven by extraordinary and passionate people that keep up innovating and challenging more each day.
  • An international team, in a cutting edge field, working on the most fascinating projects.
  • Growth and career opportunities, and the chance to be proactive and creative.
  • A flexible and enthusiastic work environment that offers you snacks, a lot of coffee and other great benefits.
  • Open and transparent culture - we get together on a weekly basis to share updates, strategic plans, and engage with each other informally over food and drinks.
  • Interesting events that keep you connected with the team and celebrate our success.

Be part of a great company that is revolutionizing financial services. Apply now!If this job isn’t exactly what you are looking for, visit our careers page to check out all our exciting opportunities.  EEOC EmployerWe're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes.

Difference makes us stronger and better - together.

Life at Uphold

At Uphold, our mission is to create trusted access to digital money and financial services for the many. Since inception, we have fought to provide a fairer, easier and more affordable system. We favor speed, simplicity and ease of use over complexity. We put security and transparency first. Our commitment to transparency sets a new standard for the industry. Unlike banks, we are fully reserved: we hold assets to match our obligations and publish both in real time. Our industry is littered with systems and companies that put their interests before those of their customers. Countless individuals find their financial lives challenged by high barriers to entry, hard-to-use products, poor customer service and glacial transaction speeds. Today's emerging world of cryptocurrencies and blockchain-based assets is no different: access remains risky, complex and expensive. At Uphold, we constantly strive to solve these problems with elegant solutions that remove friction. Founded as Bitreserve in 2013, our original goal was to protect investors from cryptocurrency volatility by allowing them to instantly, securely and affordably move funds into Fiat currencies. This remains at the heart of what we do today.
Thrive Here & What We Value1. Innovation and Impact2. Competitive Compensation3. Strong Company Culture4. Global AllHands Calls5. Development Opportunities6. Flexibility in Work Arrangements7. Inclusive and Diverse Environment8. Generous PTO, Healthcare Coverage, and Employee Assistance Programs9. Interesting and Fun Events and Celebrations10. Foodie Culture and WellStocked Office Kitchen
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