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Senior Programmatic Account Manager

StackAdaptNew York, New York, United StatesRemote, Onsite
StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.
Reporting to the Manager of Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with your Account Executives, Client Service support teams, and in cross functional teams to maximize the campaign ROI of our customers. Additionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions that ensure our clients are satisfied with their campaign performance.

StackAdapt is a Remote First company.


What you'll be doing:


  • Act as the main point of contact for your portfolio of clients across a wide range of verticals
  • Design unique campaign strategies within the StackAdapt platform
  • Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
  • Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
  • Actively participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
  • Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
  • In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education

What you'll bring to the table:


  • Real Time Bidding/programmatic expertise (DSP, Ad Network)
  • Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
  • Proven success in managing client relationships and assisting in growing revenue
  • The ability to grasp and communicate technical concepts and platform-based knowledge
  • Familiarity with the latest digital advertising trends and ideas
  • Experience working with complex databases is a plus
  • Knowledge base of APIs and web app integration services
  • Flexibility to travel occasionally to meet with clients within their region

StackAdapters enjoy:


  • Highly competitive salary + commission structure
  • RRSP/401K matching
  • 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
  • Access to a comprehensive mental health care platform
  • Health benefits from day one of employment
  • Work from home reimbursements
  • Optional global WeWork membership for those who want a change from their home office
  • Robust training and onboarding program
  • Coverage and support of personal development initiatives (conferences, courses, etc)
  • Access to StackAdapt programmatic courses and certifications to support continuous learning
  • An awesome parental leave policy
  • A friendly, welcoming, and supportive culture
  • Our social and team events!

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

About StackAdapt


We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:Ad Age Best Places to Work 2024G2 Top Software and Top Marketing and Advertising Product for 2024Campaign’s Best Places to Work 2023 for the UK2024 Best Workplaces for Women and in Canada by Great Place to Work®#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising#LI-RemoteApply for this job

Life at StackAdapt

Thrive Here & What We Value1. RemoteFirst Company | 2. Open to Candidates Located Anywhere in France | 3. Competitive Salary + Lucrative Commission Scheme | 4. Private Medical Insurance Cover | 5. Autoenrolment into the company pension scheme | 6. Work from Home Reimbursements | 7. Coverage and Support of Personal Development Initiatives (conferences, courses, etc) | 8. An Awesome Parental Leave Policy | 9. Friendly, Welcoming, and Supportive Culture | 10. Social and Team Events (virtually!)</s> | 1. Remote First company | 2. Open to candidates located anywhere in North America open to working EST for this position. | 3. Diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. | 4. Friendly, welcoming, and supportive culture. | 5. Robust training and onboarding program. | 6. Coverage and support of personal development initiatives (conferences, courses, etc). | 7. Access to StackAdapt programmatic courses and certifications to support continuous learning. | 8. Mentorship opportunities with industry leaders. | 9. Awesome parental leave policy. | 10. Full benefits from day one of employment. | 11. Work from home reimbursements. | 12. Optional global WeWork membership for those who want a change from their home office.</s> | 1. Competitive salary | 2. RRSP matching | 3. 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off | 4. Access to a comprehensive mental health care platform | 5. Work from home reimbursements | 6. Optional global WeWork membership for those who want a change from their home office | 7. Robust training and onboarding program | 8. Coverage and support of personal development initiatives (conferences, courses, etc) | 9. Access to StackAdapt programmatic courses and certifications to support continuous learning | 10. Mentorship opportunities with industry leaders | 11. An awesome parental leave policy | 12. A friendly, welcoming, and supportive culture | 13. Our social and team events!</s> | 2. Diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. | 3. Highly competitive salary | 4. Comprehensive mental health care platform | 10. Awesome parental leave policy</s> | 1. Competitive Salary and Commission Scheme | 2. Private Medical Insurance Cover | 3. AutoEnrolment into the Company Pension Scheme | 4. Work from Home Reimbursements | 5. Coverage and Support of Personal Development Initiatives (Conferences, Courses, Etc) | 6. An Awesome Parental Leave Policy | 7. Friendly, Welcoming, and Supportive Culture | 8. Take Part in Our Walk and Wander Policy, Which Allows You to Work From Anywhere Worldwide.</s> | 1. Diverse and inclusive team | 2. Supportive workplace | 3. High performing campaigns | 4. Awardwinning customer service | 5. Innovation</s> | 1. Diverse and inclusive team culture | 2. High performing campaigns | 3. Awardwinning customer service | 4. Innovation | 5. Competitive salary, private medical insurance cover, work from home reimbursements, parental leave policy, personal development initiatives</s> | 1. Diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. | 2. Awardwinning customer service and innovation. | 3. Recognized for their supportive workplace.</s> | 1. Recognized for our diverse and supportive workplace, high performing campaigns, awardwinning customer service, and innovation. | 2. Ad Age Best Places to Work 2024 | 3. G2 Top Software and Top Marketing and Advertising Product for 2024 | 4. Campaign’s Best Places to Work 2023 for the UK | 5. 2024 Best Workplaces for Women and in Canada by Great Place to Work® | 6. #1 DSP on G2 and leader in a number of categories including CrossChannel Advertising</s> | 2. Recognized for our diverse and supportive workplace, high performing campaigns, awardwinning customer service, and innovation. | 3. Awarded: Ad Age Best Places to Work 2024, G2 Top Software and Top Marketing and Advertising Product for 2024, Campaign’s Best Places to Work 2023 for the UK, 2024 Best Workplaces for Women in Canada by Great Place to Work® | 4. #1 DSP on G2 and leader in a number of categories including CrossChannel Advertising. | 5. Remote First company open to candidates located anywhere in North America for this position.</s> | 2. Open to candidates located anywhere in North America for this position | 4. Highly competitive salary | 5. RRSP/401K matching | 6. 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off | 7. Access to a comprehensive mental health care platform | 8. Work from home reimbursements | 9. Optional global WeWork membership for those who want a change from their home office | 10. Robust training and onboarding program | 11. Coverage and support of personal development initiatives (conferences, courses, etc) | 12. Access to StackAdapt programmatic courses and certifications to support continuous learning | 13. An awesome parental leave policy | 14. Friendly, welcoming, and supportive culture | 15. Social and team events!</s> | 2. Highly competitive salary + commission structure | 3. RRSP matching | 4. 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off | 5. Access to a comprehensive mental health care platform | 7. Optional global WeWork membership for those who want a change from their home office | 8. Robust training and onboarding program | 9. Coverage and support of personal development initiatives (conferences, courses, etc) | 10. Access to StackAdapt programmatic courses and certifications to support continuous learning | 12. Friendly, welcoming, and supportive culture | 13. Social and team events!</s> | 3. Recognized for our supportive workplace and high performing campaigns.</s> | 1. Highly competitive salary + commission structure | 2. RRSP/401K matching | 10. An awesome parental leave policy | 11. A friendly, welcoming, and supportive culture</s> | 2. Collaborative, hardworking individuals trying to make a dent in the universe | 6. Competitive salary + equity | 7. RRSP matching | 8. 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off | 9. Access to a comprehensive mental health care platform | 10. Work from home reimbursements | 11. Optional global WeWork membership for those who want a change from their home office | 12. Robust training and onboarding program | 13. Coverage and support of personal development initiatives (conferences, courses, etc) | 14. Access to StackAdapt programmatic courses and certifications to support continuous learning | 15. Mentorship opportunities with industry leaders | 16. Awesome parental leave policy | 17. Friendly, welcoming, and supportive culture | 18. Social and team events</s> | 14. Diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe | 15. Highly competitive salary | 16. RRSP/401K matching | 17. 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off | 18. Access to a comprehensive mental health care platform | 19. Work from home reimbursements | 20. Optional global WeWork membership for those who want a change from their home office | 21. Robust training and onboarding program | 22. Coverage and support of personal development initiatives (conferences, courses, etc) | 23. Access to StackAdapt programmatic courses and certifications to support continuous learning | 24. Awesome parental leave policy | 25. Friendly, welcoming, and supportive culture | 26. Social and team events!</s> | Work-from-home reimbursements | Coverage and support of personal development initiatives (conferences, courses, etc.) | 3. RRSP/401K matching | 4. 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off | 12. Friendly, welcoming, and supportive culture</s> | 2. Collaborative and Hardworking Individuals | 2. Collaborative and ResultsOriented Environment Built to Win | 3. Competitive Salary, Bonus, and Commission Structure | 10. Take Part in Our Walk and Wander Policy and Work Anywhere in the World</s> | 5. Optional global WeWork membership for those who want a change from their home office | 6. Robust training and onboarding program | 8. Access to StackAdapt programmatic courses and certifications to support continuous learning | 9. An awesome parental leave policy | 10. A friendly, welcoming, and supportive culture | 11. Social and team events</s> | 1. Innovative, imaginative, and creative hub of innovation | 2. Fastest growing companies in Canada and ranks 6th in Deloitte's Technology Fast 50 ranking and 23rd in Fast 500 in North America | 3. Realtime advertising bidding system handles over 3,000,000 requests per second and stores several terabytes of data every day. | 4. Technologies include Go, Ruby on Rails, Aerospike, Redis, Elasticsearch, Kafka, RocksDB, Redshift, ScyllaDB, GraphQL and others.</s> | 16. Highly competitive salary | 17. RRSP/401K matching | 18. 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off | 19. Access to a comprehensive mental health care platform | 20. Workfrom-home reimbursements | 21. Optional global WeWork membership for those who want a change from their home office | 22. Robust training and onboarding program | 23. Coverage and support of personal development initiatives (conferences, courses, etc) | 24. Access to StackAdapt programmatic courses and certifications to support continuous learning | 25. An awesome parental leave policy | 26. A friendly, welcoming, and supportive culture | 27. Our social and team events!</s> | 16. An awesome parental leave policy | 2. Collaborative and crossfunctional work environment | 3. Dedicated career paths to help employees succeed | 5. Comprehensive Mental Health Care Platform</s> | 2. Open to candidates located anywhere in the US for this position. | 4. Awardwinning customer service and innovation. | 5. Access to comprehensive mental health care platform.</s> | 2. Collaborative Environment | 2. Comprehensive Mental Health Care Platform | 3. Full Benefits from Day One of Employment | 10. Friendly, Welcoming, and Supportive Culture</s> | 9. Our social and team events (virtually!)</s> | 12. Our social and team events!</s> | 2. Open to Candidates Located Anywhere in London | 2. Competitive salary | 3. Private Medical Insurance cover | 4. Autoenrollment into the company pension scheme | 7. An awesome parental leave policy | 8. Friendly, welcoming, and supportive culture | 9. Take part in our Walk and Wander policy, which allows you to work from anywhere worldwide. | 3. Supportive workplace | 4. High performing campaigns | 5. Awardwinning customer service | 6. Innovation</s> | 11. Awesome parental leave policy | 13. Social and team events</s> | 5. Workfrom-home reimbursements | 5. Optional Global WeWork Membership for those who want a change from their home office. | 8. Access to StackAdapt Programmatic Courses and Certifications to support continuous learning. | 10. Friendly, Welcoming, and Supportive Culture.</s> | 3. 401K matching | 6. Workfrom-home reimbursements | 2. Prioritizing candidates located in Chicago, Dallas, Austin, Minneapolis, and Michigan for this role | 3. Highly competitive salary + commission structure | 4. 401K matching | 5. 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off | 6. Access to a comprehensive mental health care platform | 7. Work from home reimbursements | 8. Optional global WeWork membership for those who want a change from their home office | 9. Robust training and onboarding program | 10. Coverage and support of personal development initiatives (conferences, courses, etc) | 11. Access to StackAdapt programmatic courses and certifications to support continuous learning | 12. An awesome parental leave policy | 13. A friendly, welcoming, and supportive culture | 14. Social and team events!</s> | 2. Collaborative, hardworking individuals trying to make a dent in the universe. | 6. Innovation.</s> | 2. 401K matching | 3. Three weeks vacation + three personal care days + one Culture & Belief day + birthdays off | 1. StackAdapt is a Remote First company | 2. We are open to candidates located anywhere in North America for this position. | 3. We've been recognized for our diverse and supportive workplace, high performing campaigns, awardwinning customer service, and innovation. | 4. We've been awarded: Ad Age Best Places to Work 2024, G2 Top Software and Top Marketing and Advertising Product for 2024, Campaign’s Best Places to Work 2023 for the UK, 2024 Best Workplaces for Women and in Canada by Great Place to Work® | 5. #1 DSP on G2 and leader in a number of categories including CrossChannel Advertising.</s> | 11. Awesome Parental Leave Policy</s> | 2. Open to candidates located in Singapore for this position. | 3. Competitive salary + commission structure | 4. CPF contributions | 5. Work anywhere in the world for up to 90 days per year | 6. 20 days of paid vacation + 1 Culture & Belief day + birthdays off | 8. Private Health Insurance coverage | 10. Optional global WeWork membership for those who want a change from their home office. | 2. Access to comprehensive mental health care platform | 3. 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off | 8. StackAdapt programmatic courses and certifications to support continuous learning | 2. Open to candidates located anywhere in North America. | 6. Access to StackAdapt programmatic courses and certifications to support continuous learning. | 7. Mentorship opportunities with industry leaders. | 8. Awesome parental leave policy. | 9. Full benefits from day one of employment. | 10. Work from home reimbursements. | 11. Optional global WeWork membership for those who want a change from their home office.</s> | 4. Robust training and onboarding program | 7. Awesome parental leave policy | 9. Social and team events</s> | 1. Competitive salary + equity | 1. StackAdapt is a Remote First company, we are open to candidates located anywhere in Canada or the USA for this position. | 2. We've been recognized for our diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. | 3. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt.</s> | 4. Collaborative, hardworking individuals trying to make a dent in the universe | 5. Supportive workplace</s> | 2. Competitive salary + bonus CPF contributions | 3. Work anywhere in the world for up to 90 days per year | 4. 20 days of paid vacation + 1 Culture & Belief day + birthdays off | 6. Private Health Insurance coverage | 11. Our social and team events!</s> | 15. Competitive salary | 16. Private Medical Insurance cover | 17. Autoenrolment into the company pension scheme | 18. Work from home reimbursements | 19. Coverage and support of personal development initiatives (conferences, courses, etc) | 20. An awesome parental leave policy | 21. Take part in our Walk and Wander policy, which allows you to work from anywhere worldwide.</s> | 1. StackAdapt is a Remote First company, open to candidates located anywhere in North America for this position. | 2. High competitive salary | 7. Optional global WeWork membership for those who want a change from their home office. | 12. A friendly, welcoming, and supportive culture.</s> | Remote-first company | Open to candidates located anywhere in Canada for this position | 3. Innovation.</s> | 2. CPF contributions | 4. Competitive salary + equity | 5. RRSP matching | 13. Mentorship opportunities with industry leaders | 14. Awesome parental leave policy | 15. Friendly, welcoming, and supportive culture | 16. Social and team events!</s> | 3. Comprehensive mental health care platform | 4. Workfrom-home reimbursements | 9. Mentorship opportunities with industry leaders | 11. Friendly, welcoming, and supportive culture | 12. Social and team events</s> | 2. Collaborative and Supportive Workplace | 12. Social and team events!</s> | 2. Prioritizing candidates located in Toronto for this role | 1. StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. | 2. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. | 3. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.</s> | 2. Open to candidates located anywhere in the United States or Canada for this position | 3. Open to Candidates Located Anywhere in North America for This Position</s> | 3. Recognized for our supportive workplace.</s> | 4. Innovation</s> | 3. Work from home reimbursements | 4. Coverage and support of personal development initiatives (conferences, courses, etc) | 6. Friendly, welcoming, and supportive culture | 7. Social and team events (virtually!)</s>
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