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Account Manager

Relevant Industrial, LLCLouisville, Kentucky, United StatesOnsite
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Full-timeDescription

Account Manager- Control Specialists, Inc- A Relevant Industrial Company


Control Specialists, INC (CSI) is an Automation and Systems Integrator, dedicated to growing, winning, and servicing our customers at the highest level.

Position Responsibilities


The Outside Salesperson person will work independently and is responsible for the sales, service, and promotion of all product lines in compliance with all company pricing guidelines to achieve maximum gross margin. This position will be responsible for developing existing accounts while generating new accounts. The position requires ongoing communication with customers and suppliers to provide technical support, product information, and pricing updates.?  Responsibilities include but are not limited to:

  • Negotiate with customers and suppliers to establish quotes and orders that will ensure a competitive price and highest profitability.
  • Develop accounts by informing customers of all our value-added services.
  • Provide customers with information on products, pricing, and availability.
  • Handle customer complaints promptly and effectively.
  • Pro-actively seek solutions to better serve customers. 
  • Maintain customers in CRM.  
  • Participate in training sessions and meetings as required.
  • Assist in training new employees as required. 
  • Be responsible for quality in all facets of customer relations.

Requirements

Position Requirements


  • 3-5 years of sales experience to industrial customers including some or all of the following industries: oil & gas, chemical & refining, power generation, and wastewater.
  • Bachelor’s degree in engineering or other related technical field, or equivalent experience in instrumentation and control products.
  • 3+ years of experience in sales and marketing of instrumentation, process equipment, filtration and mechanical equipment 
  • 3+ years of experience in strategic account management and development.  
  • Experience managing sales efforts across multiple sites.
  • Proven track record of landing new accounts and markets in a direct role.
  • Ability to build executive level interfaces. 
  • Technical proposal development experience. 
  • Consultative selling skills. 
  • Excellent communication, organizational and time-management skills. 
  • Strong written communication and presentation skills. 
  • Positive attitude, self-motivated, confident and tenacious.  

Physical Requirements


  • Primarily sitting at computer, in the vehicle or in meetings  
  • Occasional lifting of demo items or equipment up to 50 pounds  
  • Primarily indoors with occasional extreme temperatures  
  • Some walking inside of plants and refineries  
  • Heavy computer and phone usage daily 
  • Must be able to drive a vehicle for extended travel times.  


Life at Relevant Industrial, LLC

Relevant Solutions is the preferred provider of process equipment solutions. Every solution we deliver is specialized and customized for each demanding situation a client presents to us.\n\nWe leverage the vast experience and knowledge gained across our combined histories to provide exceptional solutions, without exception. We continually sharpen our edge with new expertise, and weâ??re always at the ready, focused on the most important job at hand â?? keeping our customers up and running.\n\nOur unique platform allows us to integrate our resources, capabilities and industry-specific experience to solve your greatest needs â?? whatever the need, whatever the industry. Our people are what makes us Relevant. Legendary. Innovative. Ingenious. Hardworking. Solution driven. Customer focused. The kind of people who never say â??neverâ?? and instead reply, â??Weâ??ll find a way.â??\n\nRelevant provides solutions through our Instrumentation and Automation, Rotating Equipment, Thermal Equipment, Purification and Building Solutions offerings. We donâ??t just sell parts and service to our customers; we help them realize new and better ways to run more efficiently.\n\nContact us at info@relevantsolutions.com.
Thrive Here & What We Value- CustomerCentric Approach- Continuous Learning and Development- Collaborative Environment- Emphasis on Quality and Excellence- Focus on Innovation and Growth- Positive working relationship with principals and vendors- Proactively seeking solutions and revenue opportunities to better serve customers- Being responsible for quality in all facets of customer relations- Equal Opportunity Employer- Competitive compensation plan
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