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Associate Site Reliability Engineer/Site Reliability Engineer

C3 AIGuadalajara, MexicoOnsite

C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable, high-value AI applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement. Learn more at: 

C3 AI


We are looking for Associate Site Reliability Engineer/Site Reliability Engineer to join our team in Guadalajara, Mexico.

Responsibilities:


  • Maximize system uptime and availability, ensuring functional and performance SLAs.
  • Establish end-to-end monitoring and alerting on all critical aspects.
  • Solve complex problems for critical services and build automation to prevent problem recurrence.
  • Influence and create new designs, architectures, standards, and methods for supporting the platform.
  • Initiate and lead scripting and automation to streamline system updates and upgrades.
  • Set up critical infrastructure, tools, and framework to streamline the deployment cycle.
  • Work cross-functionally with Services and Engineering teams.

Qualifications:


  • BS or MS in Computer Science, related field, or equivalent professional experience.
  • Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Linux/Kubernetes/JVM-based infrastructure in AWS, GCP, and other public clouds.
  • Expertise in Linux Operating Systems, Networking, and Database concepts.
  • Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.
  • Experience with Cassandra (or another NoSQL alternative).
  • Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP.
  • Experience with configuration management systems such as Puppet.
  • Experience in Bash or Python; to automate and monitor systems.
  • Experience with IaC tools like Ansible or Terraform.
  • Excellent problem-solving, critical thinking, and communication skills.
  • Experience supporting as a DevOps or sys admin for commercial SaaS solutions.

C3 AI provides a competitive compensation package and excellent benefits.


C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status. 

Life at C3 AI

At C3 AI, we put your data to work for you. Get ahead of supply chain delays before they affect your delivery deadlines. Reduce energy costs and track sustainability goals in real time, improving building operations and reducing greenhouse gas emissions. Connect disparate health record systems to optimize patient visits and decrease waitlist time. And do it all more efficiently with generative AI. The only generative AI built for the enterprise, C3 Generative AI sits on top of our proven AI solutions that have already transformed the dozens of complex businesses work, including the C3 AI Platform and our portfolio of turnkey applications. Learn more about how we are reshaping the world with AI: www.c3.ai.
Thrive Here & What We Value- Competitive compensation package - C3 AI is committed to providing an inclusive workplace that values diversity and equal opportunity. Our Equal Opportunity Employment policy ensures a fair and respectful environment for all employees regardless of race, color, religion, gender, national origin, age, disability, or veteran status.- We offer excellent benefits including health insurance, retirement plans, and generous equity options to attract top talent in the AI industry. Our team is driven by a fast-paced environment that encourages innovation and high energy levels.- As part of our commitment to integrity and good judgment, we expect all employees to handle sensitive information with utmost care and discretion. We believe these values are essential for maintaining trust within the organization and with our clients.
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