Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world, starting with customer service.
As the leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges. Replicant's AI platform allows consumers to engage in natural conversations across voice, messaging and other digital channels to resolve their customer support issues, without the wait, 24/7. We are now leading the way in using Large Language Models (LLMs) to transform customer service- again. If you're excited by AI, ChatGPT, LLMs and want to make an impact with other great technologists and strong go-to-market leaders, then look no further.
We've grown our team by 3x, increased revenue by 4x, and were named a top enterprise AI company by The Information. We currently serve Fortune 500 customers, run millions of AI calls per month in production, and are increasing our footprint globally.
What You’ll Do
Engineering - 70%
Enhance security scanning tools within Replicant’s Gitlab environment
Execute penetration tests for Replicant’s web applications
Execute penetration tests for Replicant’s cloud environments
Automate and refine application security metrics (KPIs)
Support purple team exercises to enhance offensive and defensive capabilities
Secure Design & Standards - 30%
Mature cross-functional threat modeling and support security maturation within the development lifecycle (SDLC)
Collaborate with Product Management and Engineering leaders to support product security design and security testing
Develop application security technical standards and best practices based on OWASP and modern industry best practices
What You'll Bring
You have a high degree of technical competency in relation to cloud infrastructure stacks and web application security
Proven track record of successfully delivering projects through a structured and efficient Agile software development process
You are grounded in fundamentals and continuously learn new security concepts and technologies
You have excellent communication skills which allow you to communicate risk effectively at various levels
You find complex challenges fun and relish autonomous yet collaborative working environments
You are willing to wear multiple hats when needed to do what needs to be done for the business
You have a high bar for attention to detail, are well organized and self-motivated
You are an independent thinker and frequently seek and give constructive feedback
#LI-NN1
For all full-time employees, we offer:
🏠 Remote working environment that respects time zone differences💸 Highly competitive salaries, equity, and for US Employees, a 401(k) plan🏥 Top of the line healthcare (medical, vision, and dental)🏋️ Health and Wellness Perk🖥️ Equipment Stipend🌴 Flexible vacation policy✈️ Amazing team trips & offsites where you can find our CEO baking bread for the team🌺 Replicants are eligible for a 5-week sabbatical after being at the company for 4.5 years
Our Values
Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.
Blade Runners:
We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.
Bread Makers:
We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do.
Självdistans (Self-Distance):
Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.
Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process.
If you require an accommodation, please speak to your talent acquisition partner or email us at hr@replicant.ai and we’ll work to meet your needs.
