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Associate Manager HRBP


Razorpay was founded by
Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business.

Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). 

Role Summary


As a Associate Manager Business Partner, 

  • You are the custodian for the implementation of People Strategy for your business units.
  • You own end-to-end People Operations function within your business units (with support roles in Talent Acquisition and Development).
  • You are also the owner of the core PeopleOps processes that you are responsible for.

Roles and Responsibilities :


  • Business Acumen: You must maintain an understanding of the organization’s vision, mission, values, and goals. The expectation is to Understand RZP business, and products. Have an in-depth understanding of your own Business function that you support.
  • Excellent stakeholder management: You must work closely with Functional and Sub-Functional Heads to enable business outcomes from an HR Standpoint by Identifying Opportunities for HR Interventions, Post identification aligning businesses to work together, and driving them for successful outcomes.
  • Result Orientation & Problem Solving: With support, you must adopt a solution-oriented approach to solve problems smartly. Lead with creative, effective, practical, and spontaneous actions or solutions faced at work. With direction, able to debug and root cause issues. You are expected to be agile and display ownership and commitment to tasks. Must have a result-oriented approach to situations and move swiftly from thoughts to action. Have a fair understanding of quality work vs timely delivery of results.
  • Own 3P’s: Have a deep understanding of HR processes and activities both in general and in the cultural context. Drive the Agenda of 3P`s - Policy, Process, and Practices in alignment with Business with the mindset of improving efficiency. 
  • Partner in Talent sourcing to help build org: Helping Business Find Culture Fit Candidates. Coaching, Guiding Interviewers, Stakeholders for alignment.
  • Drive Change management: Establish an understanding of the short- and long-term goals of planned organizational changes. Assess the HR implications of planned organizational changes. 
  • Employee Engagement & Retention: Regular Pulse Check of Employees through Connects. Be on the ground with employees to understand their pain points and areas of improvement. Analyze past attrition trends and prepare retention strategies for respective units, functions, and departments. Tracking and Publishing Weekly Reporters - Attrition, Emp Connect, Emp Grievance. Drive the engagement survey and action planning for respective business units.
  • Drive Performance: Partner to develop a performance management system that aligns individual performance objectives with organizational strategic goals. Partner to create a timeline for the execution of performance management evaluations. Coach managers in how to set goals and expectations with employees. Responsible for timely and quality completion of reviews with follow-ups and ensuring effective calibration to raise the bar and open communication between manager and employee. Develops and uses collaborative relationships to facilitate the accomplishment of work goals. 

Qualification :


  • 3-6 years of proven HRBP experience in a fast-paced/startup environment
  • Managed an HC Size of 200-400 Folks
  • You are Gritty and a Hustler: strong on execution, high creativity, and an ownership mindset to solving employee challenges and issues
  • Meaningful relationships are your thing. You excel at making a connection with those around you
  • You are told that your proactiveness and flexible style are what makes you a great partner and collaborator
  • You are an Excellent Communicator- A clear, approachable, and friendly communication style, both written & verbal, and the willingness to tailor your message to different audiences
  • Experience with core HR domains, including Org Design, Performance Management, labor laws, Change Management & Implementing HR Policies & Processes.
  • Strong Analytical, Logical, and Numerical Aptitude 

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter

Life at Razorpay Software Private Limited

We are a spirited, ambitious and bunch of fun folks who have taken up the challenge of transforming the way businesses accept digital payments in India. We have gone from offering a pure payment gateway to offering a product suite that manages the entire payments lifecycle for all businesses, from startups to SMEs to large enterprises. We are a payment solution for forward-looking businesses. We enable online merchants with any payment need to easily accept, process and disburse payments through the most developer-friendly APIs, easy integration, onboarding processes and truly involved customer support. Our customers swear by our tech and UX, and we are ecstatic to see people enjoy the results of our fanatic focus on making online payments simple and accessible. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers and above all people who are dreamers and doers at the same time. We are also powered by an enviable list of investors, who guide us to deliver outstanding outcomes and lead the way in redefining payments. Together we say - 'The Future of Payments is Here' OUR CULTURE We think you can do your best with a freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art. We default to transparency because everyone can contribute to anything, and it's only possible if you get to know what's going on. Meetups, gaming, movies, team outings, celebrations, conferences & events, are some of the things we enjoy. AND YOU ARE Someone who thinks learning is the aim of life. You don't want to hide behind a mundane corporate job, a cog in the bigger scheme that's unknown. You want to own what you do and drive it to completion, with a touch of perfection befitting your zeal for your work. You swear by perfection and you bow to the church of research-based innovation. You love your tech and automation is your religion. Now that you know us and we know you, let's talk about what you can work on at Razorpay. CONTACT US Email: jobs@razorpay.com
Thrive Here & What We Value1. Equal Employment Opportunity Policy2. Welcomes interests and applications from all groups and communities across the globe3. Open Communication4. Innovative Technology5. Customer-Centric Approach6. Robust Technology7. Comprehensive and Holistic Thinking8. Diverse Range of Products and Features9. Mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes10. Innovation and Change-Driven Perspective
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