Legal Technology Consultant - Corporate CLM and eDiscovery

CLM

ELM

eDiscovery

• Assess: Evaluate processes, structure, technology, and spend across ELM, CLM, and eDiscovery, delivering actionable recommendations for efficiency and improvement
• Implement: Oversee the full lifecycle of ELM, CLM, and eDiscovery platform selection, configuration, migration, integration, automation, and reporting
• Enhance: Drive legal tech optimization through workflow design, operating models, playbooks, vendor programs, and dashboards for deeper data insights
• Remediate: Audit systems, map data flows for compliance and legal needs, advise on data hygiene, and manage defensible data disposition
• Support: Provide ongoing CLM, ELM, and eDiscovery support, system administration, user training, and managed services for legal hold and compliance

Job Duties and Responsibilities:

• Support the configuration and deployment of CLM, ELM, and eDiscovery solutions by gathering requirements, assisting in data mapping, and collaborating on workflow and system setup to meet client specifications
• Conduct data validation and quality checks to ensure accuracy throughout the migration process; support the team by analyzing data requirements, identifying key fields, and providing insights for optimized data workflows
• Assist in project coordination to ensure alignment with timelines, budgets, and quality standards; maintain clear, consistent communication with clients, supporting strong relationships and delivering high-quality project outcomes

System Implementation: 

• Assist in the creation of deliverables for CLM, ELM, and eDiscovery projects, supporting the team through project planning, setup, and implementation phases 
• Participate in client interviews, workshops, and presentations to gather and document business requirements, migration needs, and project specifications 
• Support the mapping of business requirements to system capabilities and data fields, identifying gaps and helping configure custom solutions aligned with client objectives
• Document and maintain project materials, including conversion plans, design documents, and error logs, to ensure clear and comprehensive records

Data Analysis:

• Work closely with the project team to analyze client data, identifying key fields, workflows, and mapping requirements for successful migration
• Perform data validation and quality checks during migration activities to maintain data integrity and compliance with project standards
• Contribute to data analysis efforts by supporting data migration strategies and optimizing workflows to align with client requirements
• Document migration processes with detailed data mapping guidelines, quality control checklists, and error resolution protocols, ensuring a smooth data transition

Project Management + Client Delivery:

• Assist in project coordination to maintain alignment with project timelines, budgets, and quality standards for CLM, ELM, and eDiscovery projects
• Contribute to high-quality client communication by providing regular updates, assisting with issue tracking, and supporting client expectations
• Help develop and execute test scripts for user acceptance testing (UAT), collaborating with clients to address and resolve migration issues
• Conduct research on industry trends to inform project strategies, adding value to client engagements with relevant best practices
• Support the team’s business development efforts by assisting with proposals, presentation materials, and development of work plans

Experience, Education and Other Qualifications:

• 2-5 years of relevant experience in technology consulting with an emphasis in client-facing roles with technical fluency
• Experience performing data migration, developing SQL queries, conducting data analysis, and working with Extract, Transform, Load (ETL) processes 
• Hands-on experience with business intelligence and data visualization tools, such as Tableau, Power BI, and Business Objects, and proficiency in Microsoft Excel, Word, PowerPoint, and Visio 
• Four-year undergraduate degree in Business, Computer Science, Legal Studies, Information Systems, Engineering, or a related field, or equivalent experience and education
• Demonstrated knowledge of the following areas:
• Legal technology and related software, including CLM, ELM, and eDiscovery tools
• Business requirements gathering, data mapping, and workflow documentation
• Legal department and litigation management processes
• Data migration processes and data load file formatting
• Ability to independently manage multiple concurrent engagements and clients, ensuring timely and quality-driven deliverables
• Excellent communication and storytelling skills, both written and verbal, with the ability to convey complex ideas and insights through data and polished client deliverables
• Keen attention to detail with a commitment to high standards for work product
• Willingness to self-study, adapt to changing industry trends, and learn new concepts or technologies to solve client challenges
• Aptitude and desire to learn and develop generative or other AI-enabled solutions in the legal technology space
• Permanent U.S. work authorization required
• Chicago and Houston location preferred, but open to remote work 

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