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Sr. Manager, Sales Engineering

PendoNew York, New York, United States | Chicago, Illinois, United States | Dallas, Texas, United StatesOnsite

Team Description 


Reporting to the Director of NA Enterprise Sales Engineering, you will be tasked to hire, coach and lead a team of sales engineers supporting the Enterprise segment.An exceptional candidate would possess a results-driven mindset, emphasizing collaboration and empathy as a servant leader. In addition to leading a team of sales engineers, you will be a collaborative partner to sales leaders and sellers to solve problems and maintain a healthy, productive relationship between sales and sales engineering.

You will also be a key cross-functional touchpoint for product, marketing and other areas of the business needing your team's support.

Role Responsibilities


  • Hire and onboard new team members
  • Drive standards and excellence in your team's execution in the field with sellers
  • Inspect, advise and participate in deals when appropriate, including technical and strategic problem solving
  • Grow and develop your team's skills through listening and coaching
  • Assess individual performance and mentor your team on career growth
  • Own your teams leading and lagging performance indicators to identify risks, trends and areas of improvement
  • Partner with sales leaders and reps to drive quota attainment, execution of strategies and ensure the needs of the field are met
  • Run and assist in driving company and cross-functional initiatives

Minimum Qualifications


  • 5+ years SE experience
  • Minimum 3 years experience managing similar teams
  • Experience selling to large enterprise customers
  • Track record of success and overachievement as an IC
  • Experience working with MEDDICC & Force Management

Pendo Description:


Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.

Our culture is passionate, dynamic, and fun.

EEOC


We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility


Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation


Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected salary range for this role to be performed in the United States is USD $205,000 - USD $250,000 OTE (70/30 split).Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.#LI-CS1

Life at Pendo

Pendo is a product cloud that provides user insight, user guidance and user communication for digital product teams. We help product teams deliver software users love. With Pendo, these product teams can understand product usage, collect feedback, measure NPS, onboard users, and announce new features in appall without requiring engineering resources. Founded in 2013 in the heart of Raleigh and backed by Battery Ventures, Spark Capital and Meritech Capital, Pendo has raised $56 million and counts nearly 600 customers, including Zendesk, LexisNexis, Coupa, Gainsight, BMC, and Sprinklr. In 2017, Pendo was named a Top 50 Startup by LinkedIn. In 2018, the company was named a Best Workplace by Inc. Magazine. Pendo tracks 1.5 billion user actions a day, and improves the product experience for 80 million users every month. Pendo is also the producer of ProductCraft, a destination editorial site with insights by and for product leaders; and Pendomonium, a premier product conference. For more information, visit: www.pendo.io.
Thrive Here & What We Value1. Fast-growing, dynamic startup2. Improving society's experience with diverse technologies3. Collaboration and diversity-driven work culture4. Equal Opportunity Employer (EEOC) for applicants with disabilities5. Inclusive environment fostering personal and professional growth6. Competitive salary ranges, benefits, and reward opportunities7. Team sales mentality and strong customer relationships8. Metrics-driven approach with cross-functional teams9. Support from top institutions like Battery Ventures, Salesforce Ventures, Spark Capital, Meritech10. Hybrid work policy with wellness stipends and paid parental leave
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