Network Engineer

Position Overview

• The Network Engineer will be a hybrid position based out of our New York City office. You will primarily work from home, but we estimate you will work onsite approximately 1 to 3 days a week either in our office or at client locations throughout the New York metropolitan area as required.
• This is a full-time position offering a competitive compensation package consisting of a base salary in the $100-$130K range, benefits, training, paid vacation and participation in a bonus plan

Key Qualification 

• Technical Skills:
• Good understanding of how to apply the Open Systems Interconnection (OSI) model concept to real world scenarios.
• Strong understanding of IP networking fundamentals (IP address subnetting, DHCP process, VLAN vs. subnet, ping/arp relationship).
• Hands-on experience with Cisco switch configurations.
• Familiarity with firewall configuration (any vendor).
• Ability to troubleshoot and resolve networking issues with minimal oversight.
• Basic Wi-Fi understanding (frequency, SSID, channels).
• Experience: 2-3 years in a network engineering role; no more than 5 years.
• Certifications: Cisco Certified Network Associate (CCNA) or equivalent knowledge.
• Soft Skills:
• Critical thinking and reflective thinking ability.
• Clear and accurate client-facing communication skills.
• Ability to work independently and as part of a team.
• Passion for networking technologies. Desire to learn and advance skillsets.
• Team Player but also can work independently with minimum instructions.
• Both will be a vital part of this role.
• Proactive, problem-solving attitude.

Nice to Have

• Technical Skills:
• Cisco Certified Network Professional (CCNP).
• Python programming or network automation experience.
• AZ-700 or Azure networking working experience.
• Computer Sienese Degree or Computer Engineering Degree
• Industry Experience:
• Previous work in a Managed Service Provider (MSP) environment.

Responsibilities

• New Client Network Onboarding:

• Collaborate with Onboarding Project Managers and System Engineers.
• Communicate with clients to gather requirements and provide updates.
• Perform discovery of existing environments to create documentation or plan upgrade/takeover of equipment.
• Manage circuit activations.
• Rack, configure, and connect network equipment at customer offices, including switches and firewalls.
• Configure switches and firewalls to meet client requirements.
• Set up SNMP monitoring for NOC management.
• Create and update network documentation.
• Work efficiently as local hands while being guided by senior engineers who are remote.

• Managed Service Tickets Handling:

• Troubleshoot and resolve network-related issues at client sites or remotely.
• Provide timely updates and resolutions to clients and internal teams.

• Office Move/Network Hardware Upgrade:

• Collaborate with Account Manager for requirement gathering.
• Plan and execute network migrations for office relocations.
• Upgrade or replace network hardware with minimal downtime.
• Recommend efficiencies or improvements to customers where appropriate.

• Network Security:

• Collaborating with Cyber Security team.
• Forming Security vulnerabilities remediation.
• Planning upgrade stages (support engagement, new image, maintenance window).

• Network Automation:

• Utilize Python or Ansible to automate routine tasks and improve efficiency.
• Contribute to the development of automated solutions for network management and configuration.

• Network On Call Rotation:

• Once a month, responsible for 24 x 7 NOC Tier1 / Tier 2 escalation point for Severity 1 incident.

• Ensure stable and secure client network environments.
• Deliver timely and high-quality service and support to clients.
• Working with other Network team members as a team.
• Contribute to cross team members - System Engineers, Cyber Security Engineers, Account Managers, and Project Managers. 

Align is a premier global provider of technology infrastructure solutions.