Who We Are:
At CEA CAPA, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way. A sense of belonging is fundamental to the mission, structure, and operations of CEA CAPA.
We strive to provide a work environment that celebrates difference and is free of implicit and explicit bias. We seek to hire employees representing diversity in all forms and work to support all employees to achieve at the highest level. Employment is based on a person’s professional qualifications and competence.
Your Role:
The Career and Internship Program (CIP) Coordinator is part of a team that sources internship host companies; curates and manages relationships with old and new collaborators; and places student interns appropriately at local companies and organizations. After placement, the Coordinator serves as an intermediary to resolve issues that may arise, coaching both sides as necessary beyond these difficulties. Likewise, the CIP Coordinator will assist in finding companies interested in collaborating with our Business Consulting course. The CIP Coordinator plays a pivotal role in driving the success of the Career & Internship Program (CIP) locally and globally.
This position is ideal for an ambitious, business-oriented junior professional with a passion for sales and a drive to contribute to a globally connected company. The CIP Coordinator will focus on implementing improvement initiatives that enhance operational efficiency while supporting business development and client engagement strategies.
What You'll Do:
Internship Placements, Consultancy Collaborations
- Identify, source and cultivate a growing list of companies and organizations to host CEA CAPA students as interns, or likewise, groups of students led through a consultancy project for the Business Consultancy program.
- Work closely with Career Development and Internship Specialist(s) to be sure incoming interns are ready for their experience abroad and will be suitably placed.
- Pair students and companies appropriately, considering the opportunities that internship hosts can offer, as well as our students’ interests and professional goals.
- Formulate position descriptions for students once their placement has been secured, and fulfill all necessary paperwork internal to CEA CAPA to confirm the student’s placement.
- Maintain constant communication with CIP Manager to ensure local bureaucratic paperwork (convenzioni, progetti, CF attainment, registration) is completed correctly and in time for student internship placements.
- Inform GIC professor(s) of students’ placements and progetti to allow for comprehensive preparation for the Global Internship Course.
- Partner with CIP Manager and identified Business Consultancy professor(s) to identify and secure best-fit companies for their course(s) on a semesterly basis.
- Manage the completion of mandatory documents required by CIP Global for onsite student monitoring, including onboarding forms, O&R forms, mid-supervisor check-ins, mock interviews, skill surveys, and monthly timesheets. Maintain up-to-date monitoring and report any issues to the CIP Manager.
- Encourage students to work through difficulties in the workplace on their own, to reinforce learning experiences that will help them grow professionally.
- When necessary, mediate between student and host to ensure mutual understanding and positive outcomes.
CIP Development
- Keep abreast of local CIP competition and, when appropriate, suggest improvements for CEA CAPA processes, requirements or features.
- Remain constantly apprised of legal requirements of foreign student interns in Italy and ensure CEA CAPA’s Florence internship program works within these boundaries.
- Work closely with CIP Manager, CEA CAPA CIP leadership and the Florence Academic Affairs team to identify, update, and make known Florence internship points of distinction.
- Seek and attend events, consider memberships, as well as other opportunities that may open doors to new and more internship host connections.
- Assist in the curation of events aimed to thank, engage, and attract old and new internship or Business Consultancy hosts.
- Attend and contribute regularly to Global CIP calls to ensure Florence standards are in line with or exceed CEA CAPA’s CIP goals.
Program Support
- Ensure that efforts to successfully perform above duties serve doubly to consistently elevate CEA CAPA’s reputation within the local community.
- With CIP colleagues (local and non), create a Re-entry Workshop for CIP and non-CIP semester students to teach them ways to present their experience abroad and acquired skills to potential employers.
- Occasionally assist Student Services staff to lead co-curricular or extracurricular activities in Florence.
- Participate in Emergency Phone rotation.
What Makes a Great Candidate:
- Laurea or Bachelor’s degree in Business, Sales, Marketing, Communication, HR or a related field.
- Fluency in English and Italian; authorization to work in Italy.
- Knowledge of the city’s companies, business activities and opportunities.
- Demonstrated experience in forging and maintaining professional relationships.
- Excellent communication and presentation skills, with the ability to engage diverse stakeholders.
- Organized, with demonstrated ability to manage multiple projects in a fast-paced, results-driven environment.
- Enthusiastic about studying abroad and international education.
- Computer literate (Microsoft Office and Salesforce).
Soft Skills and Accountabilities
- International experience or interest in global business operations is highly desirable.
- Strong understanding of the challenges that this role can and does present, particularly with regard to timing, deadlines, and attention to PR.
- Attention to detail and particularly to the U.S. value of customer service.
- Demonstrate empathy and firmness in dealing with student issues.
- Ability to address both daily work and unanticipated situations. Exhibit flexibility when scheduling will require, and in facing unforeseen challenges during a workday.
- Skilled as both an independent worker and in working in a team; collaborative and able to work towards a common goal with a good sense of humor.
We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position. Note: This role profile is intended to provide an overview of the key responsibilities and qualifications for the position. It is not exhaustive, and the role holder may be required to undertake additional tasks and duties, as necessary and in line with evolving business needs.
Any proposed permanent modifications to this role profile will be made in consultation with role incumbents, and relevant stakeholders in accordance with applicable policies and legislative requirements.Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.
