Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet.
Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies. Listen to why some of the world’s top technology investors see the enormous, transformative potential in Socure’s mission and products: https://www.youtube.com/watch?v=ifM9_jPQCv8
Summary
The Senior Business Systems Analyst will play a key role in analyzing business requirements and ensuring the effective utilization of the platform to meet organizational goals. They will collaborate with cross-functional teams, translate business needs into technical solutions, and contribute to the continuous improvement of our Salesforce instance and integrated products
Role and Responsibilities
Identify and Drive Improvement Initiatives: Take ownership of identifying and implementing enhancements across our GTM tech stack, ensuring our systems evolve with our business needs.
Collaborate with Stakeholders: Engage with business stakeholders to gather requirements, establish project scope, and translate business objectives into technical solutions.
Process Mapping and Documentation: Define, document, and maintain current and future business processes to support scalability as we grow.
Manage Requirements and Specifications: Develop and prioritize requirement specifications, including data mapping, diagrams, and flowcharts, to guide development and ensure clarity for all stakeholders.
Vendor Coordination: Oversee technical and functional support from third-party vendors, ensuring seamless integration and optimal performance of our systems.
Quality Assurance: Lead the execution of testing procedures to maintain high standards of quality in all deliverables.
Sprint Planning and Backlog Management: Use Jira to effectively manage project backlogs and plan sprints, ensuring the development team stays on track and aligned with business priorities.
Required Qualifications
Experience: 4-6 years of experience with at least 2+ years in a similar position
Certification: Salesforce Business Analyst, Salesforce Administrator, Certified Scrum Master [nice to have]
Strong Business and Technical Acumen: Strong ability to translate business requirements into technical specifications, ensuring alignment between business goals and system capabilities.
Excellent Communication Skills: Proven ability to communicate clearly and concisely with both technical and non-technical audiences, ensuring clarity and alignment across teams.
Proven Track Record: Demonstrated success in achieving individual and team goals through collaboration and innovation.
Proactive Mindset: A continuous improvement mentality, with a drive to enhance processes, products, and outcomes for both the organization and our customers.
Additional Notes
Systems you will have exposure to: Salesforce, Clari [Groove, Copilot, Forecasting], DealHub, Impartner, Ironclad, AppFire, Sonar, JIRA etc.
Salary Disclosure:
Base Salary range: $120,000-140,000
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job related factors. Socure's compensation and rewards package for full time roles includes a market competitive salary, equity, comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus. Socure is all about encouraging people to push the boundaries of what’s possible through top-tier performance, innovation, ownership, and shared expertise.We empower excellence by providing great perks and benefits to both our fully remote employees in North America and our hybrid teams in India.To learn more, check out Socure’s Career Page: https://www.socure.com/company/careersSocure is an equal opportunity employer and value diversity of all kinds at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how our work is changing the world, check out these articles and videos:
Socure is Forbes' 2022 Best Startup Employer: https://bit.ly/3fbNw8S
Socure Accelerates Onboarding for 50+ Crypto, Neobanks, and More: https://bit.ly/3dwN2K7
Socure's Impact on Financial Inclusion: https://www.youtube.com/watch?v=Y6nBc6s1wsU
Socure's Impact on Fraud Prevention: https://www.youtube.com/watch?v=M46UG8QyKe4
Archives & Press Releases: https://learn.socure.com/about/press-release
