IT INTERN (NB) - BEMIDJI, MN

PotlatchDeltic is seeking an Information Technology Intern for summer 2025 at our lumber manufacturing facility in Bemidji, MN.  The purpose of an internship is to supplement your education by providing a broader understanding of your potential career path. The hourly rate of pay for this position is $20.00.Interns are matched with a mentor to assist in their training and development. The mentor will guide the intern as they develop an intimate understanding of the processes to complete a project that promotes cost savings, efficiencies, quality, and most importantly, safety.This internship is a great opportunity to work alongside professional staff and leaders in the field of IT within a fast-paced environment where you will get hands-on experience.  The successful candidate will have the opportunity to work with and support the IT staff in software, hardware and all other technological tasks and issues.Internships are typically three-month, full-time assignments, beginning in May or June and continuing through August.Candidates should have interest in learning about or experience with one or more of the following:

• PC Imaging - Build workstations and laptops as required using the automated processes.
• Install personal computers, software, and peripheral equipment.
• End User Support - Answer, evaluate, prioritize, and resolve incoming helpdesk tickets through ticketing system, telephone, voice mail, email, and in-person requests from users experiencing problems with hardware, software, networking, and other computer-related technologies.
• Conduct end user training on capabilities as needed
• Document related issues to maintain an IT knowledge base
• Build relationships with the end users and your remote team members
• Hands on IT work in an industrial environment
• Software and firmware update to core systems, routers, and switches
• Microsoft Active Directory and LDAP
• Print servers
• Test software and hardware to evaluate ease of use ensuring products will aid user in performing work.

Requirements:

• Must be a student attending Bemidji State University or Northwest Technical College in Bemidji, Minnesota.

• Must be enrolled in a program for a Bachelor’s degree in Computer Science, Information Technology or a related field at Bemidji State University or Northwest Technical College in Bemidji, MN.
• Must have completed one year of college.
• Basic proficiency in Microsoft Office products and basic computer usage.
• Ability to work in a team environment.
• Ability to lift 30 lbs.
• Excellent planning, written and oral communication, organizational skills, professionalism, and self-motivation.
• Must be responsible, dependable, and very safety conscious.

PotlatchDeltic is an EEO/AA/M/F/Veteran/Disabled Employer.