Basic Scope/Purpose:
(The job’s primary purpose or contribution to the department or organization.)The Business Development Specialist supports the Regional or OEM Sales Managers assisting in maintaining sales growth through account management, lead qualification, market research and inside sales by creating key relationships with existing and new customers. This position may offer the flexibility to work remotely if agreed upon by management.
Principal Accountabilities:
(The job’s essential or most important functions and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)·Manage key accounts in support of existing business with an emphasis on new opportunities and sales growth.·Quickly and accurately provide quotes, enter cases and RGA’s, set up new customers and provide tracking information to customers.·Qualify incoming leads and convert to sales when deemed appropriate.·Manage inbound customer calls and requests.·Actively engage with our CRM platform by performing daily tasks to keep all customer information (contacts, call reports, cases, A.D.S.’s opportunities, etc.) up to date and accurate.·Work with and communicate regularly with the outside field sales team (National, Regional & OEM Sales Managers & Manufacturer’s Representatives) to provide an industry leading customer experience.·Assist the outside field sales team by following up on quotes, providing leads, customer information, market information, etc.·Work with operations, supply chain and product managers to prioritize product, customer needs and forecasts.
·Assists with training and onboarding of new Business Development Specialists.·Other duties as assigned.·Maintain and promote Fenner Precision Polymers values and behaviors at all times.
Career Progression Opportunities:
(example: junior or senior levels)Business Development Specialist ·2-5 years’ experienceSr. Business Development Specialist ·10+ years’ experience
Education and/or Relative Experience:
(The level of education and/or experience needed to successfully accomplish the essential duties of this job.)Business Development Specialist ·Bachelor’s degree (B.A.) from four-year college or university and minimum of 2 years related experience and/or training related to Customer Service or Business Development or equivalent combination of education and experience. Sr. Business Development Specialist ·Bachelor’s degree (B.A.) from four-year college or university and minimum of 5 years related experience and/or training related to Customer Service or Business Development or equivalent combination of education and experience.
Certificates, Licenses, Registrations
(The licenses, certificates or registrations that are required to perform the essential duties of this job.)·None Required
Environmental, Health & Safety Accountabilities:
(The level of safety accountability needed to successfully accomplish the essential duties of this job.)·Learn and follow EHS policies, rules, and work instructions·Attend required EHS training·Wear the required PPE at all times·Take personal responsibility for keeping yourself and your co-workers and visitors free from injury by participating in and/or conducting risk assessments, workplace inspections, corrective actions, and safety observations·Report incidents, near miss, unsafe conditions, unsafe acts and other hazards in the workplace.
STOP WORK when imminent danger is presentMaintain work area in a neat and orderly fashion and keep equipment in proper working condition.
